virus computer shut down my computer ?

Question

i am using win2000 pro and using laptop. i keep having shut down of computer immediately without warning, (mean it juzt shut off). not sure if the virus like .......shdoclc.dll/dnserror.htm on below IE explorer cause this.

is there anyhewre to delete shdoclc.dll/dnserror.htm (i have clear the cache , temp file, offline file) but it simply cant be deleted?

another question, wat virus that cause the shut off of computer ? any remedy, as i also using the latest updated virus from norton?

thanks

Answer 1

You should install a good antivirus program. Here you have some free choices:
http://askcomputerexpert.ws43.com/download

Answer 2

You can try several online virus scanners. Trend Micro has a good one. Does Norton report a virus? The easiest and best way to make sure that you don't have a virus would be to backup all of your personal files and then reinstall windows completely. Then if it still shuts down at random then it has to be a hardware issue.

Starting 2000 in safe mode might help you in deleting any files. (Hit F8 while the computer is booting up and then select "Safe Mode" when a list appears)

Answer 3

Your computer may have some other problem that is causing it to shut down like a bad power supply or a over heating issue.

Answer 4

Possiblity 1:

You have open too much windows or running too much programs. virtual memory is consumed to run programs. I have met one incident whereby the comp have indufficient memory to execute programs causing it to shut down immediately.

Possibility 2:
This .dll file (shdoclc.dll) maybe corrupted or acting as a spyware/ malware, and i do not think that it is a virus.

Answer 5

I did some research on this and it is pretty bad there is allot of forms out there on this bug and one form i read suggested Trend micro Cool websearch shredder.Here is the link and i have used the product many times works great and so does there anti spy.Click free tools when you go to this link(If you go to it)

Answer 6

Give up using Windows, and install Linux on your computer. Linux is immune to all viruses, malware, spyware and adware.

BE COOL - GET LINUX

DC :)

Answer 7

are you sure your disc is ok
norton
well norton uses a lot of ram and proccessor power
norton may be your problem
was everythink ok before you updated norton?

Answer 8

Bott into safe mode and run a few virus scans. And I mean a few. Sometimes it has to be run a few times to get all of it out or find it. Safe mode is different for all computers but the most common way of getting into it is by restarting and when the comp is loading press F8. This should bring up the options.

also, since you have the file name, you can look in your registry...which is the brain of your hard drive. Do not go in and delete anything, unless you know exactly what you are doing. To get into the registry, you will want to click START/RUN and then type regedit.

Some of these websites may help you as well. They have free software and will run scans based on this exact error. They are secure. Fixes for error :"res://C:\WINDOWS\system32\shdoclc.dll/dnserror.htm"
DELETE APPLICATION FOLDERS
Go to Add/Remove Programs
In Control Panel>Add/Remove Programs look for any related entries for unwanted items listed below (or anything else you need to investigate or did not put in there).


UNINSTALLER Alternate SEARCH: Otherwise, advisable to locate and try right-clicking on any of the given SEARCH FOLDER items below and further search (tick include subdirectories) for the following exact text:

UN*.EXE, *UN*.EXE

This may reveal an uninstaller with label terms such as '...uninstall...EXE', ‘unins000’, or 'unwise.EXE'. Double-click that EXE, if one is found. Thereafter, check to ensure that the folder is completely gone. Otherwise, consider deleting the folder in question.

online browser utility -----> C:\PROGRA~1\FlashGet
offline browser utility -----> C:\Program Files\WinHTTrack



SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items, IF STILL PRESENT:

O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\Jccatch.dll (file missing)

O8 - Extra context menu item: Download All by FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm

O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.




AD-Aware Scan your system for advertising Spyware
This free utility scans your memory, hard drives, and your Registry for references to ad-related servers from Web3000, Gator, Cydoor, Radiate/Aureate, Flyswat, Conducent/TimeSink, and CometCursor, Webhancer, DSSAgent and Alexa.
http://www.lavasoftusa.com


SpyBot
SpyBot-S&D searches your hard drive for so-called spy or adbots; that is, little modules that are responsible for the ads many programs display. Many of these modules also transmit information, including your surfing behavior on the Internet.
http://security.kolla.de/


OptOut
If you are concerned of what is being gathered about your habits on the WEB then you MUST download this OptOut program to delete any unwanted requests.
http://grc.com/optout.htm



BHO - Browser Helper Objects
BHOCaptor 0.5
BHOCaptor lets you control the Internet Explorer Browser Helper Objects (BHOs) that are installed on your system. It makes it easy to see what BHO's are installed and to de-activate them.
http://www.webattack.com/get/bho.shtml


BHODemon 1.0
Free program that lets you monitor and disable "Browser Helper Objects".
http://www.definitivesolutions.com/


How to Disable Third-Party Tool Bands and Browser Helper Objects
This article describes the steps to disable the third-party Tool Bands and Browser Helper Objects features that you installed for use with Internet Explorer. You may have to disable these features when you have to troubleshoot Internet Explorer problems.
http://support.microsoft.com/?kbid=298931 (i. e. 6. W98/se/ME/NT/W2000 9/19/2003)



SPYWARES: General - Information
My contribution to an already well documented subject. In this business no one is allways up do date.
http://www.colba.net/~hlebo49/bhoindex.htm


Sandra Hardmeier's contribution to Spywares.
http://www.mvps.org/inetexplorer/Darnit.htm


Parasite information
http://allentech.net/parasite/index.phtml


What Products Incorporate Spyware?
http://www.pestpatrol.com/Support/About/About_Products_Incorporating_Spyware.asp


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http://www.pconpoint.com/?hop=freeadware

Answer 9

it maybe spyware just download anti spyware