This could be a number of issues. You could have defective hardware. You could have a bad driver. You could have corruption on the disk.
The first 2 lines of the error message (including all the numbers) are very important in determining the cause of the problem.
Look at the error message (it should read something like "STOP 0x0000007A" or something like that). Do a google search on "STOP 0x7A" (basically, skip all the zeros after the x until you get to another number or letter - follow my example above).
2006-10-31 15:58:40
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answer #1
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answered by lwcomputing 6
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Ah yes--the Blue Screen of Death!! First off, there are generally 3 separate items on your computer that use memory. The video card-the hard drive & your memory chips.
One of these items may be on it's way out the door. Either from a virus or from normal failure.
There is a trouble shooting procedure that you can run with help from the people who made your computer. ie Gateway, Dell, Alienware or whomever.
You need to call their tech support and have them walk you though the troubleshooting procedure. It will involve you removing the access cover for the CPU unplugging certain items and then booting your computer and listening for what your cooling fan does (turn on fast and stay that way turn on and the fan will kick down to a slower speed.) Also your computer will beep at a certain point during boot up. These are things that you need to do for the technician while you talk to him on the telephone.
I don't know what brand your computer is but Gateway was really great for me when I had a similar problem. They replaced the video card with the next generation video card and the memory shims for nothing once we had tracked the problem to either or one of those two problems. We determined this over the phone. They sent me the parts I put them in and returned the old ones to the company free of charge (even the postage) abnd it fixed my problem which was The Blue Screen of Death with the commencing memory dump.
2006-10-31 16:37:02
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answer #2
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answered by CatLady 2
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Hey there, I think I've come across a similar problem with my moms computer. I'd recommend going back to a restoration date under your system restore. Granted, you'll loose some information, dependin on how far back you choose to go, but you'll have your system back. Hopefully you have some restoration dates that you've set up yourself, but if not, the computer automatically creates restoration dates every 30 days or so. To do this, AS soon as your computer boots up, press F8, then follow instructions restore to an earlier point, and then you should be able to go to your desktop in safe mode and be able to access your programs. When you do, go to "start" then "accessories", then "system tools", "system restore" then follow instructions to restore to an earlier date.
Hope this helps, I can't remember what exactly what the problem was, but I just restored it to an earlier time. I hope I gave good enough instructions, if not, hopefully someone else can help! :)
2006-10-31 16:04:31
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answer #3
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answered by Dazed&Confused 1
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Long beeps may indicate that you have a problem with your RAM.. you might want to pull your RAM out from the computer..and replace it with known working RAM of the same type and speed. If this doesnt solve the problem you may want to post the error code you are getting on here and see if someone can help you out with it.. If you dont know how to replace your RAM, have someone who knows about computers do it for you. Good luck..
2006-10-31 16:00:09
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answer #4
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answered by pakachuchu 2
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Boot into Safe Mode
Press F6 as soon as the system starts to boot up.
select last good boot, if that fails restart and select boot without drivers.
go to control panel, hardware, device manager. Check to see if any device has a question mark. If so clii ck on that device and click Roll Back Driver. Then restart system.
Computer Help Page
http://www.diskgenius.com/
http://www.pcbeginner.com/tools/pcdoctor.htm
http://www.pcguide.com/byop/index.htm
http://www.ntfs.com/boot-disk.htm
http://www.softpedia.com/get/System/Boot-Manager-Disk/
http://www.freedownloadscenter.com/Best/ntfs-boot-iso.html
http://www.disk-image.net/products.htm
http://www.bootdisk.com/bootdisk.htm
http://www.errornuker.com/info/01.php?hop=product1
http://www.nu2.nu/pebuilder
http://www.majorgeeks.com/downloads2.html
http://www.ntcompatible.com/Acronis_True_Image_9.0_Build_2337_s61449.html
http://www.theosfiles.com/
http://www.data-recovery-reviews.com/windows-startup-disasterrecovery.htm?gclid=CMSl0b7X2YcCFSJxYAodKy6Lpw
http://www.winternals.com/
http://www.pcworld.com/downloads/file/fid,25181-order,1-page,1-c,alldownloads/description.html
http://www.softpedia.com/get/System/Boot-Manager-Disk/Windows-XP-PowerPacker.shtml
http://www.extremetech.com/article2/0,1697,674406,00.asp
http://windows.about.com/od/tipsarchive/l/bltip632.htm
Visit our Helpdesk for PC Bug Doctor
http://www.maximumsoftwaresupport.com
PC Beginner software
http://www.pchell.com/support/limitedconnectivity.shtml
http://www.nu2.nu/pebuilder/
http://www.bootdisk.com/utility.htm
Chapter 1: Purchasing Components
Chapter 2: Component Overview
Chapter 3: Installing the CPU, Heatsink, and RAM On The Mainboard
Chapter 4: Installing The Mainboard In The Case
Chapter 5: Installing Drives
Chapter 6: Connecting Components
Chapter 7: Installing AGP and PCI Cards
Chapter 8: Testing the System and Completing Assembly
Chapter 9: Installing Windows XP
Chapter 10: Configuring Windows XP
Chapter 11: Installing A Dual Boot Operating System (Linux And Windows XP)
Chapter 12: Home Video -- “So, You Want to Be the Next Steven Spielberg?”
Chapter 13: What’s Next?
http://www.hardwareanalysis.com
BUILD YOU OWN COMPUTER:
www.directron.com
www.newegg.com
www.monarchcomputers.com
2006-10-31 17:04:32
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answer #5
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answered by Anonymous
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you need to scan your hard disk. if you have windows, click on my computer, then right click on your hard drive and select properties, then click the tools tab, then click the icon that says somethign like "scan disk" or check disk" or " fix disk". it will ask to restart your computer when it restarts before windows loads all the ay it will scan the hard drive and fix any errors. this shoudl do it.
2006-10-31 16:00:35
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answer #6
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answered by free_indeed2000 4
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yes either u have a virus or u will need to do a complete reformat
2006-10-31 15:58:40
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answer #7
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answered by starchild1701 3
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Back up any files you dont want to loose!
2006-10-31 16:02:55
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answer #8
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answered by welch1198 3
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