my phone was on the charger then i took it off and it turned off now it wont turn back on and everytime i take out the battery and put it back in it just turns on and says sprint then turns off it has never done this its a new phone whats wrong
2006-10-31 13:44:26 · 9 answers · asked by DTP 2 in Consumer Electronics ➔ Cell Phones & Plans
sounds like you might have a faulty charger, sometimes they can drain the battery
2006-10-31 13:52:27 · answer #1 · answered by Sassyazzrican 2 · 0⤊ 0⤋
You definately need to have to do some troubleshooting with the phone to see if its a charger issue, a battery issue, or a phone issue. You can do this by either calling sprint customer care or going to the store.
If it's new, i'm not sure how sprint works but it will probably be under warranty and they might be able to do an exchange for you on the phone/battery/or charger.
2006-11-01 01:47:33 · answer #2 · answered by Monica G 2 · 0⤊ 0⤋
It sounds like your charger didn't charge you phone. Plug it in again and make sure the charging light is on. Maybe your battery is dead. You can take it to the Sprint Store or Radio Shack to have them run a diagnostic test on it.
2006-10-31 21:54:00 · answer #3 · answered by Jewelie 2 · 0⤊ 0⤋
It probably didn't charge cuz the battery is wasted or somethin. don't try and force anything though cuz i have had problems like that before with my phones. if it won't work just shut it off for a while or take it to the store and have them look at it.
2006-10-31 21:56:38 · answer #4 · answered by honda_crasher_37 1 · 0⤊ 0⤋
it sounds like your battery either failed or the phone malfunctioned. either way, it's a trip to the sprint store.
2006-10-31 21:50:27 · answer #5 · answered by Jay Moore 5 · 0⤊ 0⤋
check the connector. sometimes the connector is bent on either the charger or the phone and it doesn't charge properly.
2006-10-31 21:53:42 · answer #6 · answered by Bruce65 1 · 0⤊ 0⤋
The sprint part is what's wrong.
2006-10-31 21:55:06 · answer #7 · answered by kielbasa7 5 · 0⤊ 0⤋
Spooky...maybe coz it is Halloween!
2006-10-31 21:50:10 · answer #8 · answered by happy1here♥ 5 · 0⤊ 0⤋
old batt, change it.
2006-10-31 21:51:17 · answer #9 · answered by maX|m[u]s 2 · 0⤊ 0⤋