any complaints about talktalk broadband?

Question

having lots of trouble getting connected waste of time phoning help line

Answer 1

Take a look at my website - find my email address and email me and I may be able to help. But there is a waiting list - 100,000 people a month signing up - but they have more technical staff now and things should improve. They bought up AOL! lol

Answer 2

I, like many others, signed up for broadband from talk talk. I waited for months, got impatient and phoned to ask what the delay was. I was then told I needed to pay £10 a month extra and broadband was only available at 512KBit to my house. I asked to cancel Talk Talk completely - they wanted £70. I got angry and achieved nothing. I later signed up for another ISP at £15 a month and they connected me at 3MBit.

I’ve set up a complaints forum at http://talktalk.hostyourself.net because Talk Talk made me so mad.

I’m hoping to get lots of responses to deter others from this terrible company.

Mike.

Answer 3

Be a little more specific and i may be able to help you get connected. Help lines are normally good from talktalk. might be a little bit late in the day. You could try them tomorrow. Or gimme some details and i'll try to help you out.

Answer 4

i joined with them thinking it was a good offer it was the worse thing i did. i am now back with b.t and have tiscalli broadband.was on the talk talk phone line straight away but never got the broadband on.its a nightmare to get through to them and then when you get through you are on hold for a lifetime i could go on all night about them.

Answer 5

How long have you got !!!!

Get out fast....There's no such thing as a free lunch. BT Broadband is best.

Answer 6

I'm with Tesco and they're fine. Had to replace the ASDL modem after a while and the service was pretty good.