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My debit card info has been obtained by people in Tokyo, Japan (dunno how) and they made transactions worth 1500$ over the weekend. My bank called me y day morning after placing a softhold on the account. After talking to me, they confirmed that it was not something I did, they did issue a provisional credit to my account. I would like to close my account with this bank because I feel insecure. Can I do that? Does the bank has a right to deny my request to close the account because they have a dispute being investigated? Thanks very much.

2006-10-31 04:24:59 · 5 answers · asked by skinfreak 3 in Business & Finance Personal Finance

I have 4500$ in my account. As the disputed amount is for 1500$, I should be able to write checks for the other 3000$ which can be deposited in my other account right. As they are monitoring my account, do you think they will stop them as well. I dont think so, but the whole thing has shaken me up. The bank client support sent me a fax with documents I need to sign, notarize and fax back. I am doing that right now but still some how I am not comfortable banking with them. As some one said, this can happen even if I go to a diff bank.

B T W How long does these kind of dispute process take and what if the bank is not able to trace the baddies in Tokyo.

2006-10-31 04:46:08 · update #1

5 answers

It's a blessing that your bank has made provision for you. NO matter which bank you bank with, these things happen. I would wait a little bit for the pending investigation to be complete before you switch banks. They may become suspicious of you, if you try to close the acct like that. In my experience, the bank does everything they can to prevent fraud. (By giving you credit) It's part of their customer service. But if you still are not at peace with the bank or it's security, give it a little time. Good Luck!

2006-10-31 04:34:43 · answer #1 · answered by If u're a kid, dont answer 2 · 0 0

To get a prescription, you have to show an ID. This person will be easily caught. A phone call by the card company will be the first step. With a short threat about how this is a federal crime, the person usually takes care of this. What do you mean if you dispute the transaction? Next time tell the truth here. You plan to let this person use the card, be on video, and have their plate also on video, then dispute the charge so neither of you pays. This is called FRAUD. Banks have seen it all. They will see what you are doing. Could land you years in jail to fraud a bank.

2016-05-22 17:40:37 · answer #2 · answered by Anonymous · 0 0

Oh dear. They most certainly will not let you close the account. What you will want to do is:
Sign all the paperwork thay will send you in the mail and send it back ASAP. Better yet, if you have the time, take it to a branch and give it to the mgr.
After that is all is all set and done, you may request for a change of bank account with in the same bank. I guess depending on how this all turns out will deternime if you stay with them or not.
Good luck, this has happened to me before.

2006-10-31 04:31:36 · answer #3 · answered by Anonymous · 0 0

Hi, Wow! I am with an online networking group and there was a lady the other day that went through this! It's not your bank...apparently there is a group out there that is large and has the means to hit a large amount of people all over the US, if not the world. I would suggest that we all check our accts. a couple times of the day and make sure there are no purchases or withdrawals.

2006-10-31 05:41:40 · answer #4 · answered by arthurbel33 4 · 0 0

I think that they do but if you put a strong enough voice in they should close it for you. I mean you didn't steal that money so they shouldn't be keeping you from closing. Just see if you can get in touch with the President by e-mail and be very upset. That usually works. Something like that happened to my sister too and she went to the President of the bank, the employee giving her a hard time got fired and she closed her account!

2006-10-31 04:36:11 · answer #5 · answered by sweetie_ankay 2 · 0 0

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