I purchased some perfume for my daughters birthday. When I got home and opened the bag I found that the packaging was stamped Demonstration "Not for Resale" am I within my rights to return the item and demand my money back
2006-10-31 00:31:27 · 13 answers · asked by kazza 1 in Beauty & Style ➔ Makeup
In the UK, yes
or you could report them to Trading Standards
2006-11-03 07:05:04 · answer #1 · answered by Amanda K 7 · 0⤊ 1⤋
Well- there could be a slight problem here. If the product was wrapped and sealed in cellophane in the normal box with a price ticket on the outside then they could get shitty.
I work in the perfumery and cosmetics dept of a large store and generally tester/ demonstration bottles are sealed in plain white boxes if at all.
Thats not to say the product you bought wasnt a tester (DKNY perfume come in normal boxes and so does trilogy skincare).
Generally they should exchange it for a bottle that does not say tester, demonstration, not for resale, factice or dummy.
Any problems- get a manager who will know all of this already!
Good luck.
2006-10-31 08:06:03 · answer #2 · answered by fairybelle1984 1 · 0⤊ 0⤋
don't know where you are but in Britain it's actually against the law to sell testers.i work in boots the chemist and some perfumes do come in,in the proper packaging with "tester" written in tiny letters,so it could be that someone put it on the shelf by mistake.take it back and they will change it for you.why do you want your money back?i don't get it.
2006-10-31 01:14:07 · answer #3 · answered by missy k 6 · 0⤊ 0⤋
It depends on where you bought it - if it was a discounted purfume shop then you need to check for any signs that mention testers being resold - if it was an ordinary shop then yes you can certainly take it back - either way it's worth taking it back and getting it sorted out.
2006-10-31 00:36:16 · answer #4 · answered by minotaur 4 · 2⤊ 0⤋
Most definately. If you were not aware or told then you are certainly entitled to a refund/exchange this is your statutory rights as a consumer.
2006-11-02 21:35:11 · answer #5 · answered by L B 2 · 0⤊ 0⤋
Yes!! Or just make them exchange it for an unused bottle. Up to you.
2006-10-31 01:31:32 · answer #6 · answered by mkupgrl0015 2 · 0⤊ 0⤋
It takes 6 seconds for the YAnswers webpage to load for me to be able to click on the [add your answer] box. does this mean my laptop is slow??
2016-08-14 05:35:19 · answer #7 · answered by Anonymous · 0⤊ 0⤋
yes you do have the right to return the clerk better that they were not supposed to to sell that to you.
2006-10-31 01:46:31 · answer #8 · answered by sandra c 1 · 0⤊ 0⤋
yes by law not aloud to sell demo items!!
2006-11-01 20:53:15 · answer #9 · answered by stressqueen 2 · 0⤊ 0⤋
Try these perfumes
2006-11-01 08:52:24 · answer #10 · answered by Richard B 2 · 0⤊ 1⤋