Hopefully someone can help to understand what orange peel in my paint job is? I just leased (2 weeks ago) a 2006 Dodge Durango, however I noticed when the sun hit it that the entire truck front to back is covered in scratches, which look to be swirled scratches and also a silver looking swirling on the doors and front corner panels. I took it back to the dealer the day after I picked it up and they insisted it was just a "bad wheel job". They applied a teflon coating and wheeled the truck out again. Yet, the swirled scratches are still all over the truck. I again had the truck up there and the head of the body shop said it is "orange peel". I don't know what to do, as I do not feel that I should have to pay 289.00 a month for a "new" truck that has a crap paint job. They say they will contact Chrysler to see what they want to do. Any suggestions, any at all. I'm so disappointed and frustrated. What causes orange peel, I've been told they do it to cars that are meant to custom painted?
2006-10-30 23:52:04 · 5 answers · asked by jenznrn09 1 in Cars & Transportation ➔ Maintenance & Repairs
As everyone else has said, it sounds like they screwed up when buffing it, not orange peel. Their reaction indicates that they are not an honest dealership, so I would first complain directly to Chrysler. One thing I'd do as soon as you can is to take some pictures of what the paint looks like right now for documentation. You might even want to send copies in to Chrysler Corp. when you contact them. Then, if you really like Durangos I would return that one and lease one from a different dealership. If you don't have your heart set on a Durango, look around and see what else you like. If they give you any grief about trying to return the vehicle, threaten to talk to a lawyer. If they don't buy it, make good on the threat. A lawyer from your area will be most familiar with any laws on getting out of the lease contract. Also, if the TV stations in your area are anything like mine, they have people who publicly expose grievances about local businesses, so call them. At the very least, consider contacting the Better Business Bureau. Most importantly, avoid this dealership in the future. There are crooked dealerships, and there are honest dealerships. Unfortunately, you seem to have discovered the first kind. Good luck!
2006-10-31 00:26:48 · answer #1 · answered by Jonathan R 4 · 0⤊ 0⤋
You didn't describe 'orange peel', you described a 'buff job' gone bad.
Orange peel can be seen when a shadow is on part of a fender, etc, then meets a portion with light shining on it. It DOES look like an orange peel, i.e. ting round places where the shadow and the light meet.
The big swirls is where it's been buffed with a 'buffing compound' on a buffing wheel or by hand. Of course they're not gonna use good ole elbow grease to buff the orange peel out. They, the buffing wheels are usually 8" to10" in diameter.
I've noticed orange peel in brand new cars and cars with new paint jobs. The 'orange peel' can be removed by buffing but it sounds like they gave you a 'raw' deal.
Take it back and get a GM product.
Mack
2006-10-31 00:08:36 · answer #2 · answered by Mack 5 · 0⤊ 0⤋
Yes and NO. No paint job is perfect and in fact when new it will look like an "orange peel", but the swirly scratches are from a BAD buff job. Complain direct to Dodge if need be. Do not wash the vehicle yourself though, or you'll lose credibility. Don't stop until YOU are satisfied either by performance or compensation.
2006-10-30 23:57:31 · answer #3 · answered by TiM 4 · 0⤊ 0⤋
orange peel is typical on factory painted cars it dosent mean the paint is peeling it means it has a slight texture to it like an orange peel its because of quality control on factory paint custom paint jobs recieve several layers of paint and are color sanded to get rid of the orange peel look thats why they look so smooth if you are leasing the car i wouldent worry about the paint if you are buying it i would complain see if they will wet sand it and rub it out for you its the only way to get rid of the orange peel effect i detailed cars for years and this shop sounds like they either think you are dumb or they have crappy detailers you should not be able to see any swirl marks whatsoever if someone detailed my car and their were swirl marks on it i would defenatly complain
2016-05-22 16:08:31 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Take it back, thats BS, they buffed it with the wrong buffing wheel or a dirty buffing wheel in the detail shop when they put the paint sealer on it.
2006-10-31 00:02:17 · answer #5 · answered by John K 2 · 0⤊ 0⤋