Q: You see a customer from the ‘corner of your eye’ try and conceal a product into their pocket which you believe they do not intend to pay for. Do you: *
*Follow the customer around the store and see if they intend to pay for the goods
*Ignore the situation, as you may be falsely accusing an innocent customer
*Approach the customer and ask if you can be of any assistance to them
*Alert someone else to advise a supervisor as you continue to watch the customer before some back up comes to assist you
2006-10-30 15:44:32 · 11 answers · asked by vice84 2 in Entertainment & Music ➔ Polls & Surveys
Guys can only be 1 of the options
2006-10-30 15:47:39 · update #1
option 4
2006-10-30 15:46:10 · answer #1 · answered by Anonymous · 0⤊ 0⤋
1 and 3
2006-10-30 23:46:37 · answer #2 · answered by ? 7 · 0⤊ 0⤋
Well ideally it would be a bit of all of them. You should approach them with an offer of assistance, and watch them, and if you think they are going to steal then alert a supervisor or security. I don't know about the laws where you are, but in Australia I believe you're not allowed to apprehend or search someone unless you've actually seen them walk out of the shop with the item. If they put it in their bag or pocket while still in the store they still haven't technically stolen it until they leave the premises. At the department stores here they teach customer service as the main form of theft prevention. If a customer feels that you are paying attention to them then they will be less inclined to steal for fear of you noticing.
2006-10-30 23:57:50 · answer #3 · answered by ? 5 · 0⤊ 0⤋
Approach the customer and ask if you can be of any assistance to them! and then if he tries to leave.... then *Alert someone else to advise a supervisor as you continue to watch the customer before some back up comes to assist you
2006-11-01 01:10:29 · answer #4 · answered by Rubyx 2 · 0⤊ 0⤋
Best option > *Alert someone else to advise a supervisor as you continue to watch the customer before some back up comes to assist you
Why I chose this??? I am afraid of customers who are desperate enough to steal, what else are they desperate enough to do to not get caught?? Be careful.
2006-10-30 23:48:41 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Option 1.
2006-10-30 23:51:09 · answer #6 · answered by Evil Atheist Conspirator 4 · 0⤊ 0⤋
Loss prevention can do nothing unless they PHYSICALLY OBSERVED THE THEFT TAKE PLACE. They cannot act otherwise. If you attempt to apprehend, you may be in over your head. I was loss prevention when I was younger and let me tell you...it can be, at times extremely volatile and dangerous.
2006-10-30 23:48:34 · answer #7 · answered by James S 4 · 0⤊ 0⤋
This happened to me today at a 7-eleven. I told to person behind the counter.
2006-10-30 23:49:04 · answer #8 · answered by puggas 3 · 0⤊ 0⤋
Take them to the back of room, and tell them to empty their pockets. If they refuse, call the police. Just make sure you do it out of site of any witnesses. If they try to leave when you ask them into the back, call the police.
2006-10-30 23:49:00 · answer #9 · answered by It All Matters.~☺♥ 6 · 0⤊ 1⤋
none of these answers. approach them and throw them onto the floor and sit on them yelling at the top of your lungs for security. that would work???
2006-10-30 23:49:50 · answer #10 · answered by Anonymous · 2⤊ 0⤋