my computer boots up normaly but as soon as i connect my usb cable from my modem to my computer it shuts down and reboots straight away.Even if my usb cable is attached when i boot up then shuts down. my modem is fine as it works on my other computer.
2006-10-30 03:57:32 · 9 answers · asked by kim w 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
I think it's reinstalling your USB port - try a different port. if that doesn't work go to my computer - right click - properities - find the usb ports click the + sign and uninstall them. Then reinstall or just reboot and they will automatically re-install themselves. If that doesn't work - the device drivers are corrupt - ask microsoft for help. I'm assuming your OS is XP...
2006-10-30 04:04:16 · answer #1 · answered by Mike10613 6 · 0⤊ 0⤋
If the reboot looks like a "reset" then maybe your USB cable has a short circuit (the + and - are coupled together) or your modem is damaged leading to a too high power consumption (e.g. short circuit).
Try one of the following:
- change the USB cable (or use it wih another device too see if the cable itself is the problem) or plug only the USB cable if possible (without the modem)
- try using the same modem on another computer (for the 1st try you can only plug it in without installing the drivers) and see what happends. If the PC doesn't reboot try installing the drivers. If everything ok then the problem is the driver installed on YOUR PC - perform an uninstall and then a fresh install.
- If is not the cable then it can be your USB port itself. Try using some other device on it.
- you may wnat to check on your other PC the power needed for the USB Modem. My-Computer -> Properties -> Hardware -> Device Manager -> Select under the Universal Serial Bus Controllers the USB Root Hub you use for the modem. Double click and check the Power Tab. In the right column there is a number indicating the power required by the device. A good value is between 10 and 100 mA * number_of_USB_ROOT_HUBS. A value greater then that can damage your USB Root Hub.
2006-10-30 04:34:27 · answer #2 · answered by Sorin Negulescu 2 · 0⤊ 0⤋
Try these things one by one
1.Try restoring your computer to a previous date which usb modem worked
start-->all programs-->accessories-->system tools-->system restore then choose a date that it worked
2. Check for viruses in your computer
Avast virus cleaner
3.uninstall the usb modem drivers and reinstall them
good luck----do i deserve 10 pts?
2006-10-30 04:12:14 · answer #3 · answered by indrakeerthi 2 · 0⤊ 0⤋
If your computer hangs or reboots while you are working on it, it could be a problem with device drivers, hardware or software. This problem can be solved by uninstalling new softwares, updating device drivers and making minor configuration changes. Detailed instructions at http://tinyurl.com/yk5zpr
2006-10-31 05:05:47 · answer #4 · answered by regaa 4 · 0⤊ 0⤋
If you have another USB port on the computer, I suggest using that. It sounds like its trying to pull to much power and resetting your computer to prevent damage.
2006-10-30 04:01:32 · answer #5 · answered by chuck g 5 · 0⤊ 0⤋
In my opinion Ccleaner is the number one tool for cleaning your pc. I've been using it for more then a year now and it works very well. You can grab your free copy here http://bitly.com/UrALrv
It works like a charm.
Good Bye
2014-07-27 06:20:08 · answer #6 · answered by Anonymous · 0⤊ 0⤋
your modem is feeding power back thru the usb
2006-10-30 03:59:57 · answer #7 · answered by senecajoe 3 · 0⤊ 0⤋
Something is conflicting.
If it gives any blue screen error you need to do a search on that error.
If it doesn't i'd go to the manufacturers website and search their knowledge base.
2006-10-30 04:00:53 · answer #8 · answered by Geek Girl 5 · 0⤊ 0⤋
hello friend,
i also had the same problem with my system. you would be better to re-install your internet modem disk. when you are reinstalling it please choose the write choice about the connection.
thank you
2006-11-02 06:14:17 · answer #9 · answered by Baashah 2 · 0⤊ 0⤋