OK anyway my freind ordered a dell computer with an AMD64 Athlon X2 It didnt work so i went down there the CPU socket was bare and it was missing 1 ram card!
Any comments can she sue?
2006-10-29 21:01:21 · 6 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
i dont think she needs to sue, she should contact them and tell them what happened, and they will most likely ship her a replacement
2006-10-29 21:03:14 · answer #1 · answered by Anonymous · 1⤊ 0⤋
my friend has a dell and she has gotten so screwed by them...her laptop is messed up (her fault, no dell's) but it has been 2 months now since she has sent it in to pay to have it fixed....they keep sending invoices to the wrong address....she keeps trying to get them to change her address in their system....the person on the phone says, 'ok, your address has been updated!' but it still never changes....finally they sent out her laptop...to the wrong address....also my sister in law has a dell and she says it is SO hard to talk to them...she had tech issues and had the hardest time getting through to get help...and when she finally did, the people never spoke good english, so it was difficult. bottom line- "Dude! Don't get a Dell!"
2006-10-30 05:09:05 · answer #2 · answered by Courtney 3 · 0⤊ 0⤋
Call Dell and explain the problem - they have pretty good customer service if you are firm with them.
2006-10-30 05:49:17 · answer #3 · answered by Anonymous · 0⤊ 0⤋
what's the point of suing?, if dell gave you a defective computer it's dell responsibility to fix that problem.
2006-10-30 05:06:04 · answer #4 · answered by JOhNe=mc² 6 · 0⤊ 0⤋
too much trouble just call Dell theyll make it right.
2006-10-30 05:02:31 · answer #5 · answered by David B 6 · 0⤊ 0⤋
I wouldn't buy one. I have only heard bad reports about their products
2006-10-30 05:04:13 · answer #6 · answered by of Light 4 · 0⤊ 0⤋