Computer help plz!?

Question

For two weeks my computer keeps tellin me that windows has dectected spware infection. But on norton anti-virus i did a full system scan, and nothing came up. Then this pop-up says:

Virus alert
Norton Anti-virus has detected a virus on your comp
And the virus is called DriveCleaner

How do i get rid of this, my comp isn't working good. Any help appreciated!

Thanks :)

Answer 1

Spyware, install Spybot search & destroy from http://www.safer-networking.org and do a update then a scan on your computer.

Answer 2

Check out this website
http://www.download.com/Best-free-security-and-spyware-software/1200-2023_4-5163183.html?tag=hed
They have a good list of things you could keep/use on your computer to help keep it clan.
An anti-virus isn't always good for cleaning out spyware. You need a program specific to spyware cleaning to handle this.
Good luck.

Answer 3

First of all that is your problem Norton,UN install it and get AVG it is free and works great ,.Then go to Lava soft and download there free ad-aware SE personal and scan with these, Good Luck

Answer 4

Okay, it looks like you have spyware. So far, the best anti-spyware toolbars / programs I've found are http://www.safer-networking.org/en/spybotsd/index.html (Spybot - search & destroy) and http://toolbar.yahoo.com/ (Yahoo toolbar with anti-spy)

Answer 5

This guide was very helpful for me hope it helps you.
Has free spyware programs and tips.http://www.basicspywaretips.com/getridofspyware.html

Answer 6

Yes as previous poster said Spybot Search and Destroy. I have it, its free, get it.

Answer 7

if u download and run these 2 scans im gonna give u the links for...u will be ok
download and install
http://www.superantispyware.com/superantispywarefreevspro.html
and
http://www.ewido.net/en/
now clean pc like this and u should be ok
http://www.superantispyware.com/superant...now that u have what u need....lets clean the pc first
go to start..run..type in msconfig.....press ok...new window...press start up..select disable all.press apply..press ok
go to start..run..type in prefetch in new window in top left corner..select edit..select all..press delete.......yes..delete all...
go to start..all programs..system tools..disc clean up..select c drive..after it has finished analyzing..check all the boxes..press ok..when it has finished cleaning..it will disappear...
now go to start..control panel...folder options.....view...u will see a option that says "show all hidden files and folders"..check that..press apply..press ok.....
ok....now we need to go into safe mode....turn off ur computer.....as soon as u turn it back on...u have to press f8 repeatedly until u see a screen that shows u several different options.....u need to enter the option " safe mode" use the arrow keys on keyboard to scrool to it..then press enter...after u afew moments..u will see log on as.....admin or user....select user....after that u will see ur desktop......now open antispyware..( please update this b4 going into safe mode)..click scan my computer....select full or complete system scan.....then press next..it might take ahour or so..after it has finished..remove what ever it finds...now close superantispyware....
go to start.run..type in...%temp%...press ok..new window..go to edit.select all..press delete..tes..delete all....
go to start..control panel...folder options.....view...click reset to default..press apply..press ok...
now restart your computer...u will see a pop up from system configuration...put a check mark in the little box..press ok
now do same thing but with ewido.....u will be fine....
if u want to check your computer for viruses...try this free online active scan
http://www.bitdefender.com/site/home/