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7 answers

download virusremover from http://www.grisoft.com

2006-10-29 04:41:43 · answer #1 · answered by GoLd E 5 · 0 0

You don't state what type of antivirus program that you have in your system. For your information you can only run one antivirus program or your will have serious conflict with your system. You can run three or four spyware program with no conflict.

Either remove or shut down whatever antiviurs program you have an install the free home use version of "Avast"

http://www.avast.com They will ask you for your email address so they can send you a free key that is good for one year. After the one year you must request a new key. Their corporate version is the same version, they just make corporate pay.

You will get daily automatic updates either onces or twice per day.

I use this program and never had one virus in over nine years.

This will resolve your problem. Always reboot after any virus or spyware has been removed from your system.

Clinical Psychiatrist, France

2006-10-28 01:09:41 · answer #2 · answered by MINDDOCTOR 7 · 0 0

VIRUS REMOVAL PROCEDURE FOR WINDOWS XP

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed, so, it takes TIME and PATIENCE to get rid of them. ONLY RESORT TO A REFORMAT AFTER ALL ELSE FAILS TO REMOVE THE INFECTION.

This procedure works for all Malware. Use any AntiVirus or AntiSpy program you choose.


UPDATE YOUR ANTI-VIRUS PROGRAM.


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

2006-10-28 01:17:30 · answer #3 · answered by Anonymous · 0 1

It is a trojan called "new malware.j" The file infected is in C:\Windows\system32 directory called wstdmode.dll Cut and paste this file in to a new folder anywhere else and youre problem will be resolved.

2006-10-30 18:31:31 · answer #4 · answered by Anonymous · 0 0

you need to get a antivirus that is upto date and it will do a system scan and should remove it for you what is the virus doing to your computer

2006-10-28 01:05:31 · answer #5 · answered by mr t 2 · 0 0

http://myspace.com/computer_works
go here follow the directions on deleting viruses manualy

2006-10-28 01:05:12 · answer #6 · answered by bsmith13421 6 · 0 0

use the UNLOCKER software. download it from http://ccollomb.free.fr/unlocker/ . its amazing. the explaination is on the website.

regards
kami.md@gmail.com

2006-10-28 01:05:13 · answer #7 · answered by kami1368 1 · 0 0

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