2006-10-28 00:36:17 · 1 answers · asked by Anonymous in Education & Reference ➔ Homework Help
You can find a sample case at:
http://timesofindia.indiatimes.com/articleshow/1999385.cms
A customer, Sunita (from South Delhi), found a dead cockroach in a sealed pack of Chaywanprash manufactured by Emami Limited. Sunita approached M/s Pharm Assist, an Emami dealer. But the dealer rejected her allegations as a blackmailing attempt.
Sunita then filed a complaint with the district consumer forum which asked Emami to pay Rs 77,000 as compensation. However, Emami challenged this decision in the consumer court. The city consumer court asked Emami Limited to pay Rs 30,000 as damages (5000 compensation + 25000 punitive damages), to the buyer.
You can find a lot of information at the official website of Ministry of Consumer Affairs, Government of India:
http://fcamin.nic.in/
The Consumer Online Resource and Empowerment Center (http://www.corecentre.org/) has a microsite for National Resource Center For Consumer Studies at http://www.corecentre.org/guest/nrc.asp
A related question and its answer:
http://answers.yahoo.com/question/index;_ylt=AoRP2BQ8gmKkTp3NrIFdIAwjzKIX?qid=20060722232821AAO0Idq
Also check out International Consumer Rights Protection Council
http://www.icrpc.org/
2006-10-28 01:02:27 · answer #1 · answered by Utkarsh 6 · 0⤊ 0⤋