2006-10-27 20:00:52 · 5 answers · asked by Windsor 5 in Society & Culture ➔ Other - Society & Culture
Could not get the broadband to work, after many phone calls they are sending another modem................. still waiting (7days) for it to arrive. When you talk to them about the problem you just get someone reading from a script, if you go outside that they can't help you. have spend hours on the phone to them, bit like NTL not enough phone lines to deal with their customers. However if you ring to increase your package (i.e spend more money with them) you can get straight through..... Funny that!
2006-10-27 21:17:32 · answer #1 · answered by Robert B 3 · 0⤊ 0⤋
My cousin uses them and she said she had perfect customer service from them.
Must be one of the lucky ones from the stories i hear.
2006-10-28 03:31:01 · answer #2 · answered by richard_beckham2001 7 · 0⤊ 0⤋
No..but the fact that they sponsored Big Brother would tell me not to bother!!
2006-10-28 03:22:13 · answer #3 · answered by Anonymous · 0⤊ 0⤋
YES tell your provider and make a formal complaint i hope someone with some muscle in the industry is listening coz they should be prosecuted.
tossers huh! thats putting it mildly.oh er quick my pills !!? glug ........................................ sorry bout that i,m ok now.
2006-10-28 04:11:15 · answer #4 · answered by COLIN W 1 · 0⤊ 0⤋
??
2006-10-28 03:20:08 · answer #5 · answered by winkcat 7 · 0⤊ 0⤋