Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.
You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out. Both these firewalls are free for personal use and stop unwanted incoming and outgoing traffic.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.
http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.
You need to install one anti virus;
http://www.grisoft.com/doc/1 AVG anti virus or
http://www.avast.com - Avast Antivirus
You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware
And these are useful utilities;
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.
Remember to update and run all of you anti malware programs at least once a week.
2006-10-28 02:31:55
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answer #1
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answered by sarah c 7
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Try these. They work and they are free:
Run the tool and then download the free spyware and virus protection programs:
Malicious virus removal tool:
http://www.microsoft.com/security/malwareremove/default.mspx
Ad-Aware Free download:
http://www.lavasoft.de/software/adaware/...
AVG Download free
http://free.grisoft.com/doc/1
Good Luck
2006-10-28 01:54:57
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answer #2
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answered by phy333 6
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You can get some good stuff from www.download.com, however beware because sometimes they only offer free trials that will tell you you have ads and spys but wont actually remove it!
You might have to shell out some money for a good effective product.
2006-10-28 03:17:31
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answer #3
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answered by Anonymous
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Here you have some details about computer security and a list with links to free or trial software:
http://askcomputerexpert.ws43.com/security.html
http://askcomputerexpert.ws43.com/download.html
2006-10-28 06:12:38
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answer #4
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answered by Anonymous
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I ran into the same problem a few months back. I found this website
pretty helpful.
http://www.basicspywaretips.com/getridofspyware.html
2006-10-28 02:37:15
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answer #5
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answered by Tyler 4
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"Avira antivir" and "Spybot search and destroy" is what I use. I use firefox for browsing and have several plugins for it. I haven't gotten a single popup or virus in a year! just as long as you regularly update, you should be good.
2006-10-28 02:02:38
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answer #6
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answered by Ese 3
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Download.com
Spybot and Ad-Aware are good and free and they're not shady. They don't prevent it from happening but they can clean it out.
2006-10-28 01:52:50
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answer #7
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answered by LetMeBe 5
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yes from the internet you put in antispyware a good place to search for it is from download . com
2006-10-28 01:51:46
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answer #8
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answered by babe19 2
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I recommend superantispyware. It is very effective and yes it is free.
2006-10-28 10:54:04
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answer #9
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answered by Anonymous
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The Yahoo! toolbar has one, there is lavasoft ad-aware, and spybot, are all good ones... I use all three
2006-10-28 01:53:02
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answer #10
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answered by Coop 3
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