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Can you help me understand what might be the cause of why a renter in my house cannot get her new dryer to work? The very reliable electrician/handyman who has a done a ton of electrical work for me says it is because her dryer does not work; he tried to help her install but told her the dryer does not work. So she hires a person to look at the dryer and he says the houseelectrical connections are broken . That makes no sense to me because my guy would know that and he always tells me things that are wrong because I pay him well no problems to fix anything. So I suspect this serviceman my renter hired is wrong. My electrician is going back to look at things but I wonder what do you think the problem is? It does not make sense it is electrical because my guy would have known. If my guy says it's the dryer, do I tell my renter to get another person to look at her dryer? My electrician does not know appliances, but he knows electrical. Do you have any suggestions what I should do

2006-10-27 15:22:04 · 8 answers · asked by Lighthearted 3 in Home & Garden Maintenance & Repairs

8 answers

You should call the company who sold it

2006-10-27 15:26:44 · answer #1 · answered by babygirl 2 · 1 2

Someone needs to check the voltage to the dryer. With the word 'electrician' and 'electrical' used quite a bit, I assume it's an electric dryer. Remove the small access panel on the back of the dryer and check the voltage. There will be 3 wires: red, white in the center, and black. The AC voltage across the red and black wires (outside wires) must be around 234 volts AC. From center to each side will be around 117 volts AC. Any deviation from these voltages means you have a problem with the wiring coming in to the dryer. If the voltage is pretty close to the above numbers (up to 245 for the high number and up to 122 for the low number is within range), there is a problem with the dryer.
Note: If the voltage at the outlet is correct, but wrong at the rear of the dryer, the cord is connected wrong. This is a rather common problem especially if the old cord (pigtail) is used.
Caution: If the cord was wired wrong, it may very well have damaged the dryer, depending on which way it was wired wrong.

2006-10-27 16:51:39 · answer #2 · answered by Stephen C 3 · 0 0

I agree with Applianceguy,also try to talk to the Appliance tech that checked it and said the "connections are broken" ask him to be more specific so you can get the electrician headed in the right direction, these type of dryer calls end up being an electrical problem most of the time.

2006-10-27 16:11:08 · answer #3 · answered by aneagleheart13 3 · 0 0

Tell the electrician to check the power at the dryer receptacle with a meter rather than a testing device that many electricians use. Many times a meter will show a problem where those testing devices do not. This sounds to me like a line neutral problem.

2006-10-27 15:56:04 · answer #4 · answered by Anonymous · 4 0

Run a wire (temporary) to a water pipe and to the frame of the dryer if the neutral is bad the dryer will run

2006-10-28 02:44:27 · answer #5 · answered by Handyman 2 · 0 1

Make sure the connections on the drier are tight 3 screws to tighten on back of drier.Make sure there is electricity to the outlet.

2006-10-27 15:30:11 · answer #6 · answered by Rather be dead than red... 6 · 0 0

yes hire a guy who actually KNOWS what he is doing.... any electrician would know in about 5 min whether is was a voltage problem or appliance..

2006-10-28 03:40:54 · answer #7 · answered by Anonymous · 0 1

the door may not be closing right

2006-10-27 15:30:32 · answer #8 · answered by big jack 5 · 0 1

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