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I have a Toshiba Satellite 1755 that has crashed. I have a restore disk but if I use it my files will be erased. I have pictures of my grandchildren that I want to save.

2006-10-27 11:49:46 · 6 answers · asked by Denise O 1 in Computers & Internet Hardware Laptops & Notebooks

6 answers

If it powers up and goes through its bootup routine but fails to start Windows then I can help. Do you have a diskette called Windows Boot Disk (doesn't matter if it's 95 or 98)? If you don't you can create one by going to bootdisk.com (on another computer of course) and creating one (I recommend the Windows 98 one).
Once you have one insert it into your floppy drive and power up. It will ask if you want to enable CD ROM support. Say yes. After it's done you will have the MS-DOS a:\ prompt and it will tell you what your CD-ROM drive letter is. Change the prompt from A:\ to C:\ (just type C:\ and enter). Type DIR/o/p/w to show the contents of your C drive. Find your document folder (usually My Documents or mydocum~1). Type in dir (folder name). Now put a formatted CD in your CD drive. Type "copy *.*(space)E: (or whatever the drive letter is. This will transfer everything from that directory to the CD.
When using the DOS command prompt use the DIR (folder)/o/p/w command to access that folders contents. To back out to the previous directory use the cd.. (CD dot dot) command. Good Luck.

2006-10-27 12:31:26 · answer #1 · answered by vanman2u 3 · 0 0

This is not an easy process, and if you are not techie enough you may want seek assistance. First if the problem is major, like the internal disks are not spinning or the head is no longer reading the disk, you will have to send the drive into a recover company and have the files recovered. This is expensive and they may not be able to get what you need, depends on the problem. The easiest way to retrieve date is to remove the drive from the laptop and get hardware to connect it up to another PC, using USB. This hardware can be acquired for around $50. Then you can plug it into the USB port on a PC and see if it sees it. Use a system with XP so you most likely won't need to install drivers, but your hardware could include them. Once you can see them copy them to somewhere you can retrieve them. For pictures I do several things to prevent this, I upload them to an Internet site that is packed up, I put them on an external device, and make Cd's. This may seem excessive but it can save a lot of heartache and money. Hope this helps.

2006-10-27 12:07:37 · answer #2 · answered by Buzlite 2 · 0 0

Well do you have them on the system's partition ? i suppose if you have the windows original CD you could run the recovery console, and use dos to copy the files from one partition to another, and then repair the windows partition...

That's what i'm thinking of, but there might be other better choices.. I advise you to ask other then here, cause it's a serious matter and u don't want your pics to be erased.. IF you don't know what i was talking about don't do it or try it, leave it to a pro...

Good luck

2006-10-27 11:53:21 · answer #3 · answered by Bassem 3 · 0 0

Slave it to another drive in another computer, or send the drive to a company that specializes in recovering files.

2006-10-27 11:58:26 · answer #4 · answered by Clown Knows 7 · 0 0

get an adapter to make it a tower hard drive, slave it to a workign tower and pull off the files. cost is minimal for the adapter and the files can be picked off one by one.

2006-10-27 11:52:47 · answer #5 · answered by koalatcomics 7 · 0 0

call geek squad

2006-10-27 11:50:51 · answer #6 · answered by sb13 2 · 0 0

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