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13 answers

Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.

Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.

You need to install one firewall.
The Windows firewall doesn't stop malware on your pc from dialling out. Both these firewalls are free for personal use and stop unwanted incoming and outgoing traffic.
http://www.zonelabs.com Zone Alarm firewall
http://www.comodogroup.com/ - Comodo security suite.

Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.

http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.

You need to install one anti virus;
http://www.grisoft.com/doc/1 AVG anti virus or
http://www.avast.com - Avast Antivirus

You need all three anti spyware programs;
http://www.ewido.net - AVG(Ewido) anti trojan.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware

And these are useful utilities;
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.

Remember to update and run all of you anti malware programs at least once a week.

2006-10-27 11:16:05 · answer #1 · answered by sarah c 7 · 0 0

You just might as well forget the remaining 50% because, by now, that's infected, too.

Just reinstall the OS and format the disc when you're doing it.

Sorry, but that's the fact. It's a little late in the day to be thinking Anti-Virus, now.

I'd suggest you download and install Avast, a free home users license AntiVirus Program that's very good, when you've completed reinstalling the OS. You can get it at http://www.avast.com

All the best.

Cheers.

2006-10-27 06:53:46 · answer #2 · answered by Anonymous · 1 1

None of the free programs will completly remove a trojan. It will just keep re-loading itself again and again.
my best sugestion for you is to visit http://www.webuser.co.uk/ go into the forums and post a hijack this log. Full instructions are given and the guys on there are very proffessional and helpfull. This would be the best bet to get rid of it all together and to get your computer running fast again

2006-10-27 06:49:46 · answer #3 · answered by Clarky 4 · 0 0

Is it a little yellow triangle with a ! in the middle if so you have a virus and if not then i suggest you go here and download and scan or got to lava soft and download and scan with ad_aware SE personal

2006-10-27 06:11:26 · answer #4 · answered by tr2thhrt 5 · 0 0

determine the name of your virus, try to find a removal tool and download and run on your pc. try to boot in safe mode, go to start menu select run type msconfig, go to the startup tab and look for the virus name uncheck the box next to it. download and install spybot search and destroy, and adaware personal se use both for removal of spyware, etc. remove any file sharing programs such as kazaa morpheus, etc. and stop surfing porn sites!!!

2006-10-27 06:12:25 · answer #5 · answered by micah 3 · 0 0

download adaware and spybot search & destroy then do a system defragment (Start/All Programs/Accessories/System Tools/Disk Defragmenter) then get an Antivirus Software and keep it updated regularly (AVG has a decent free AntiVirus) if that doesn't help then Format your computer

http://www.lavasoftusa.com/software/adaware (Adaware)

http://www.safer-networking.org/en/index.html (S&D)

http://www.grisoft.com/doc/1 (AVG AntiVirus)

Good Luck!

2006-10-27 06:16:41 · answer #6 · answered by metallicafreak19812001 2 · 0 0

instal a antivirus prog .like norton or Kaspersky it's free for 30days and then u update the antivirus and scan your pc...then when he find them the viruses u delete all files founded....and then reinstal de wind xp or what u using...

2006-10-27 09:54:59 · answer #7 · answered by the_mob 2 · 0 0

Run your virus scan ...if you don't have one use a cleaner from this page

http://www.avgfree.com/doc/downloads-virus-and-malware-removal-tools/lng/us/tpl/tpl01

Then install and run their virus scan and malware scanners to stay free from viruses and malware....they have a free version of both , get them at ...

http://free.grisoft.com/freeweb.php/doc/2/

after you download the virus scanner ...then click at the left AVG anti-spyware free ...and download that program....then make sure to run them both ...they update theirs selves daily after you download and run them once.

Good luck

2006-10-27 06:16:10 · answer #8 · answered by ? 6 · 0 0

You need to reformat your drive but make sure you have some antivirus installed b4 going on-line

2006-10-27 06:10:03 · answer #9 · answered by john n 3 · 0 0

you are able to restoration your pc 'till eventually the day till now an infection: commence>All classes>upload-ons>equipment equipment> equipment restoration If that doesn't help you are able to wish to position in a clean abode windows desire I helped

2016-12-05 07:10:51 · answer #10 · answered by kobayashi 4 · 0 0

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