How to reset iPod
Learn how to reset or restart iPod following a freeze. Tip: Check out this helpful movie too.
If you have an iPod shuffle, click here for reset steps.
Important: If your iPod is frozen or won't turn on, it may be because iPod is paused or the Hold switch is in the locked position. If so, a lock symbol appears on the screen. Slide the Hold switch to the unlocked position and check the screen.
If you are using your iPod as a hard drive (disk mode), it is normal for "do not disconnect" to remain on the screen until you are ready to eject the iPod in iTunes or from the Mac OS. To avoid having the iPod freeze learn how to eject and disconnect iPod from your computer.
If your iPod is frozen or won't turn on, the steps to reset it vary by model. You can easily tell which iPod model you have if you're not sure.
To reset an iPod with a Click Wheel, including:
* Fifth Generation iPod (also known as iPod with video)
* iPod nano
* iPod with color display (iPod photo)
* iPod (Click Wheel)
* iPod mini
* iPod mini (Second Generation)
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, about 6 to 10 seconds. You may need to repeat this step.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.
2006-10-26 13:05:39
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answer #1
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answered by Norm 2
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iPod has two disconnect screens. They let you know when it is safe to unplug iPod from your computer's USB or FireWire port. Incorrectly disconnecting iPod while it is in use can damage data on iPod, or the computer's hard disk.
The first screen appears when you connect iPod to the computer.
"Do not disconnect" screen.
As long as iPod is connected to the computer, and you have not ejected it from the Finder or iTunes, the "Do not disconnect" screen appears.
To disconnect iPod from your computer, you must first eject it.
Once you have ejected iPod, the second disconnect screen appears.
"OK to disconnect" screen
You may now safely unplug the FireWire or USB cable from iPod.
1. When you first connect iPod to your computer, the "OK to disconnect" screen may briefly appear until the computer recognizes iPod is connected. This is normal.
2. These screens do not appear if your computer is in sleep mode. Wake your computer before disconnecting iPod.
3. These screens do not appear if iPod is connected to the Apple iPod Power Adapter. You may disconnect iPod from the Apple iPod Power Adapter at any time.
If your iPod displays this message but is not connected to a computer, or another device such as iPod Camera Connector, reset it to remove it from disk mode.
To avoid this behavior in the future, make sure that you safely disconnect your iPod prior to disconnecting it from your computer
2006-10-30 11:02:57
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answer #2
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answered by Anonymous
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That REALLy screws up your ipod. But if it's just frozen push the middle button and the menu button at the same time until it turns off
2006-10-26 21:35:16
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answer #3
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answered by Briana 3
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Flip the lock switch on and off.
Then Hold down the center button and the menu button at the same time.
2006-10-26 20:05:06
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answer #4
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answered by alwaysmoose 7
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i've been a problem with mine too. If I don't turn it on for a while it goes to something called disk mode and it says its charging when its not and it stays there. Nothing I press helps me but I suggest you call
2006-10-26 20:13:37
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answer #5
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answered by mrs_chris_brown_1nonly 2
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Wait for a while, or try plugging it back in and when u r in itunes then just click the eject thingie.
2006-10-26 20:05:41
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answer #6
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answered by Coolfunnygal 2
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same thing happend to me, you should leave it alone and it will run out of battries. when it does put it back into the plug to charge and it will be fine afterwords.
2006-10-26 20:07:19
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answer #7
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answered by saedabu2006 1
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u r screwed .....
2006-10-26 20:50:20
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answer #8
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answered by Anonymous
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