2006-10-26 10:27:27 · 13 answers · asked by Casey 3 in Social Science ➔ Sociology
Yes!! What a terrible thing to do. How would you like that if someone did that to you when you were already having a day from hell. Have you never been rude to someone? What goes around comes around, as they say. I would think this through very carefully and ask yourself "is this really the kind of person that I want to be?" Hopefully the answer is no. Since you have asked the question that is a good sign that some part of you feels like a jerk for doing it. So learn from this and be the person that YOU what to be, not the person who changes with the wind in response to the behavior of those around you.
2006-10-26 10:33:49 · answer #1 · answered by tonks_op 7 · 1⤊ 0⤋
I just hope your boss never finds out about this incident. Even rude people deserve good customer service - after all they probably had somewhere to go and was just trying to get your gracious and helpful assistance. Maybe you should take some psychology classes - then you could have an easier time dealing with rude people.
I've had upset/rude people call me and complaining about tons of issues - I just take a deep breath, allow them to vent (taking notes all the time) and start thinking of the best way to deal with this person. The first thing you do not want to do, is add fuel to the fire. You must come up with a way to put the fire out and end up with a happy customer - it takes practice but it can be done. I do it all of the time.
2006-10-26 10:38:42 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Absolutely. So they were rude. You work with the public or with a corporation that is made up of individuals who are all different. You can never tell what kind of person your going to get or what kind of mood they'll be in, get over it. Its just part of life and you will have to deal with it sooner or later, besides, I can guarantee you that at least once in your life, you will make another persons life hell for a while and never even think your doing it. So, give them a break, there but for the grace of god . . .
2006-10-26 10:37:49 · answer #3 · answered by AdamKadmon 7 · 0⤊ 0⤋
distinctive airways have distinctive rules. some airways might placed you up in a motel if there's a mechanical failure and you could't fly out that comparable evening. What became marvelous is a minimum of they fed you. Many airways won't flow that greater step. With gasoline nonetheless being costly and airways decreasing on artwork stress and flights, it form of feels as though the shopper is affected the main in terms of poorer service and greater cramped flights. additionally courtroom circumstances won't artwork till you're certainly one of their ultimate clientele. in short, i do no longer think of we've lots leverage perfect now.
2016-11-25 22:14:50 · answer #4 · answered by ? 4 · 0⤊ 0⤋
Yeah, and if you're caught, you'll instantly get fired. I hope you get canned too, because regardless of how rude someone is on the phone while booking a flight, your job is to be polite and professional, that's what you're paid for.
2006-10-26 10:35:25 · answer #5 · answered by basketcase88 7 · 0⤊ 0⤋
Yes.
2006-10-26 10:36:40 · answer #6 · answered by kingstubborn 6 · 0⤊ 0⤋
Yes.
2006-10-26 10:35:18 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Absolutely not. I am so sick of rude people. Give them a good reason to be assholes.
2006-10-26 10:30:53 · answer #8 · answered by dmndlil527 3 · 0⤊ 0⤋
yes
2006-10-26 10:29:56 · answer #9 · answered by ? 1 · 0⤊ 0⤋
As long as they know the reason you did it and they got your point, it's fine.
If they don't know why then they just won't change their behaviour.
2006-10-26 21:34:43 · answer #10 · answered by veroniki 2 · 0⤊ 0⤋