A few weeks ago, a friend gave me an HP Pavilion. He told me that it needed a sound card. When I opened it up, I noticed that someone has tried to pry out the onboard audio (it's the part where you plug in your speakers, mic, etc) and it is mangled! How can this be fixed? It is connected to the motherboard, and I need to know what I need to do to replace it. I haven't found anything on the web that helps.
It's a great machine, but it's very frustrating not having any sound at all. I'm still learning about the internal parts of a computer. Please help!
2006-10-26 06:13:01 · 5 answers · asked by Cameron Crockett 3 in Computers & Internet ➔ Other - Computers
If it's onboard and it's mangled the only way to fix it would be to replace the motherboard which is probably not worth it. So the best thing to do may be to disable the built in sound card and then buy a new sound card and install it. When components that are built into the motherboard go you don't fix them because it's cheaper to replace the board.
To disable the onboard sound you probably will have to go into the system BIOS (sometimes called "Setup"). To get into there you usually have to hit either "Del", "F1", or "F2" right after you turn the PC on. Some PCs will even display a message as soon as you turn it on saying "Hit DEL to enter Setup/BIOS" so look for that message on boot up. Other PCs hide this message so you'll just have to try different keys to get in. You could always go on HPs website for a manual or call them. Once in there look through the menus for something referencing the sound. There may be a way to switch it to "disabled". Other older motherboards require a switch or jumper setting to be changed on the actual motherboard to disable the sound - again get a manual or call HP.
Good luck
2006-10-26 06:24:06 · answer #1 · answered by DiRTy D 5 · 0⤊ 0⤋
Like your friend said, get a new sound card. You can find some at less than 15$.
Of course the fact that the onboard audio connector was physically damage could lead to other issues but hopefully it won't.
Make sure to disable the onboard audio device by going in your BIOS setup. To do so, look at the first screen you get when you startup the computer. It should tell you which key to press to go in the setup, often DEL, F1 or F2.
Once in the setup, go to the advanced tab on top, go in chipset configuration and disable the onboard audio option.
2006-10-26 06:22:27 · answer #2 · answered by juliepelletier 7 · 0⤊ 0⤋
your friend was right. if the connection points are mangled, you'll need to get a new audio card. you won't be able to use the integrated audio so you should look into buying a separate audio card to plug into your motherboard. you can find an audio card pretty readily online. it'll come with an installation disk and instructions on how to install.
2006-10-26 06:18:16 · answer #3 · answered by Anonymous · 0⤊ 0⤋
go to www.hp.com and look for the tech help link.
HP offers free tech help even out of warranty by email.
Send an email giving the Model and Serial No. of the machine and describe the problem in detail.
You will receive a response (email) very quick and the same tech will stick with you until the problem is resolved.
It may take several emails but what the hell, it is free!
2006-10-26 06:18:00 · answer #4 · answered by pappy 6 · 0⤊ 1⤋
do away with the cardboard and reboot. close down, reinstall the cardboard and wait for homestead windows to discover the recent hardware and set up it. verify you have the id of the cardboard to seem for driving force if homestead windows can not discover it. uncertain what utility got here with the cardboard, yet this is a surefire thank you to place in.
2016-12-08 21:51:55 · answer #5 · answered by gagliano 4 · 0⤊ 0⤋