Ipod does not connect to itunes anymore, help?

Question

I've had my ipod 30gb since christmas, my computer got a virus and had to be re-installed, didnt connect my ipod to the computer for awhile after that, and now my ipod seems to not connect to itunes, it will show up in the desktop toolbar and says something about a 2.0 port and i tried enabling and disabling it but it doesnt do anything, also my computer is the only source where i can charge my ipod and currently there is no music on the ipod, so i'd really like to get music on there soon. I have tried plugging the ipod into the other usb port and nothing changed

I would just really like to have my ipod in working order, not sure if i can get a refund or exchange because i dont have the store receipt anymore

Answer 1

Hi

I have come across a similar situation a few days ago and resolved it. Here is a link to a site that help me solve the problem.