why can't I get to my e-mail account? I am using my right ID and password?

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why can't I get to my e-mail account? I am using my right ID and password?

2006-10-24 13:20:26 · 2 answers · asked by elevenc81 1 in Computers & Internet ➔ Internet

2 answers

Just a note. ID's and passwords are case sensitive. I learned the hard way. Check that you are entering exactly as you entered when you signed up with your email account.

Also, when it won't open you sometimes have an option to check for ID and/or password. Or maybe you could change them and write it down exactly as you entered it.

2006-10-24 13:39:14 · answer #1 · answered by Shotsie 7 · 1⤊ 1⤋

check your Caps Lock. is it on? are you absoulutly sure you have the right ID and password? check!

good luck!

2006-10-24 13:34:15 · answer #2 · answered by chaos causer 5 · 0⤊ 0⤋