How do you keep your team motivated in a burn out job?

Question

The members of this team monitor phone calls for quality all day long and are held to high standards as far as the number of calls they must monitor. Any ideas on how to boost morale, and keep people from getting burnt out?

Answer 1

I had a job like that and if it wouldn't have been for my manager, I would have left sooner than I did. He had a fantastic sense of humor, took time to talk and laugh with us, and gave us alot of credit on what we were doing. That means everything when someone boosts your moral.

Answer 2

Highly motivated employees are true assets to any organization. They're productive, energetic, eager to take on additional responsibilities, and pleasant to be with and work with. Furthermore, they spread their enthusiasm and work ethic to others.

But every organization, no matter what the industry or what the size, also inevitably has non-performing, unmotivated, burning out--or burnt-out--employees as well. Therefore, to increase success, every business owner needs to deal with this obstacle by identifying unmotivated employees and "turning them around." But turning them around isn't as easy at it may seem, especially because as the employer you can't really "make" anyone be motivated! Remember the old adage, "You can bring a horse to water, but you can't make him drink"? That, in a nutshell, is true with people as well. You can't motivate them if they don't want to be motivated. But you're the boss, so what can you do? First, you need to identify the signs of a person on the verge of burnout. Then you must create the atmosphere that encourages these non-performing employees to refresh and motivate themselves. You need to offer more "flex-breaks," a walk around the building for a breather; offer incentive gift cards of $25 to local restaurants, bath, body & lotion shops (women love these).

# Be certain to recognize and reward the individual for a job well done or work in progress. This form of positive feedback usually encourages increased performance and therefore the individual receives even greater recognition or comment from you, the boss.
# Provide opportunities for personal or professional growth on the job. This can be accomplished through attendance at seminars or workshops or by observing other employees in other jobs. In addition, by creating a concrete career pathway (a plan for future career growth), you can motivate people to strive toward the next job or position in your organization.
# Ensure that you're providing appropriate amounts of guidance and supervision so the employees know exactly what's expected. Also, ensure the communication is frequent enough, appropriate and adequate to ensure the employees know exactly what the road to success looks like. You might discover that the current job is too challenging or perhaps not challenging enough to maintain their interest and productivity.
# Try rotating or exchanging the job responsibilities between several employees. This form of cross-training injects fresh, new energy and challenges into the daily job performance.
# Try expanding the breadth and depth of responsibilities. This too can energize the individuals who are not feeling challenged.

Answer 3

Take breaks. Spend time together at lunch or other activity. Have some fun activity to do on breaks (video games, basketball, finger painting, cooking, Karokee )

Answer 4

When i use to work in this factory our boss use to take us to his house for lunch once a month and grill out for us that was great we loved it then the owner once a month he would treat the whole factory to dairy queen. We loved it. and it worked just letting us know that they vauled us as persons not just workers make us work at our best.

Answer 5

Take them out for lunch once a week. Not at McD's