Hi when i come onto yahoo i keep getting a pop up advert for drive cleaner and when i try to say no thanks or the top red cross it returns every time and then proceeds to down load this cleaner how can i stop this i am a beginner in this sort of thing so please explain in plain language thanks
2006-10-23 00:24:14 · 6 answers · asked by rosspink2002 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
You have a spyware infestation. There are quite a few free anti-spyware programs available! I suggest that users should use at least 3 different products to regularly scan their systems. Most of these products are free for non-commercial use versions that have disabled some features, usually the active resident protection.
Spybot Search and Destroy is an excellent program for scanning for and removing spyware. The resident modules can be a bit buggy, but the extra included tools such as startup manger are great! http://www.safer-networking.org/en/mirrors/index.html
Adaware is another good scanner and removal tool but it has no resident abilities at all in the free version. http://free.lavasoft.com
Ewido is fairly new as a free spyware scanner, but it comes from the people who brought us AVG, so I expect good things: http://free.grisoft.com
Microsoft has their free scanner available for download. Defender does offer a couple of options the others do not have such as scheduled scan and a resident process for active protection. Although many advise that this tool is a bit permissive of questionable programs and add ons, it is the simplest to use!http://www.microsoft.com/athome/security/spyware/software/default.mspx
A new player is on the scene with SUPERAntiSpware. I was fairly impressed with the deep scans performed by this product, and it found some inactive files with spyware embedded,that the others had missed. I will add this to the list of tools in the arsenal and see how it really performs on active spyware. If you want to try it you can download it here: http://www.superantispyware.com/download.html
Once you have your system cleaned up of all the spyware, then you should protect yourself against new infestations. Spyware Blaster does a very good job and does not use up any system resourses in doing so. Works with both IE and Firefox browsers: This Download can be found at http://www.javacoolsoftware.com/spywareblaster.html
Another good way to avoid spyware is to use the Firefox browser. While not immune from spyware infestation, you will certainly not have as many problems as when you run I.E. Easy Download at http://www.mozilla.com
2006-10-23 00:31:26 · answer #1 · answered by Interested Dude 7 · 1⤊ 0⤋
Its not a virus, its a trojan. You need better security!
Before attempting to remove malware you must switch off System Restore as back up files will be hiding in there, and it will just restore itself. Go to Start - programs - accessories - system tools - system restore.
Run your anti virus and anti spyware in Safe Mode. To get into Safe Mode repeatedly press the F8 key after the bios screen loads but before Windows loads. You'll know if you made it because the screen will be at 800 x 600 and your pc will be slow.
Then beef up your security. Its easier to prevent malware getting on to your sytem in the first place rather than trying to remove it.
The Windows firewall doesn't stop malware on your pc from dialling out. Zone Alarm firewall is free for personal use and stops unwanted incoming and outgoing traffic. You choose which programs are allowed to access the internet. It's fairly easy to use and updated regularly.
http://www.zonelabs.com Zone Alarm firewall
Shields Up security site;
https://www.grc.com - check your firewall works
http://www.grc.com/optout.htm - grc anti spyware program and info.
http://www.mozilla.com/ Firefox web browser
http://www.opera.com/ Opera web browser
Instal both these web browsers, turn off javascript on one and use that browser for vising unknown websites. They don't support Active X so thats one less way for problems to get on your pc.
Winpatrol is a handy utility that tracks cookies on your pc and stops unwanted changes to your startup folder.
http://www.winpatrol.com
Spywareblaster works with Internet Explorer and Firefox. It won't uninstall spyware that is already on your pc, but it will prevent hijacks and other malicious changes to your browser.
http://www.javacoolsoftware.com
http://www.siteadvisor.com -Site Advisor warns about malware on sites you are about to visit.
http://www.avast.com - Avast Antivirus
http://www.ewido.net - AVG(Ewido) anti trojan and AVG anti virus.
http://www.lavasoft.com - Ad-Aware SE Personal anti adware
http://www.safer-networking.org - Spybot Search and Destroy anti spyware
http://spywarewarrior.com/rogue_anti-spyware.htm - The Spyware Warrior site identifies fake anti spyware programs.
http://www.bitdefender.com -BitDefender can be used as a second, on demand anti virus.
http://www.ccleaner.com Cr*pcleaner Registry cleaner and privacy tool
http://www.mailwasher.net/ -spam filter
Remember to update and run all of you anti malware programs at least once a week.
2006-10-23 03:20:06 · answer #2 · answered by sarah c 7 · 0⤊ 0⤋
install mozilla firefox as your browser, then go into its options to block all pop-up's. it works 99.9% of the time for me.
Unless im being too shallow here, i believe that might help.
Spy-Bot, as said above, is a good reliable (free) sweeper.
Don't sound like anything you need to have it fixed at a shop for. With help on here, you'll come to be QUITE able to do it yourself.
2006-10-23 00:31:45 · answer #3 · answered by Diadem 4 · 1⤊ 0⤋
It sounds like a type of spyware, download an anti virus/spyware program like McAfee , or if you have AOL they have AOL anti-virus just run a full scan for the Spyware, and Virus scans and delete the spyware and virus's
2006-10-23 02:28:38 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Plain language: Your computer caught a virus. Seek help from someone who knows how to deal with this locally since you are new to computers. Don't try to fix it yourself with help here on the net. Plan on spending $75-$100 to clean it up properly. Make sure they set you up some protection. It's a nasty place out here.
Sorry: truth hurts sometimes...
2006-10-23 00:30:21 · answer #5 · answered by orlandobillybob 6 · 0⤊ 2⤋
if your using internet explorer
at tools there is an option to block all popups;u can select the block ones by clicking
in opera or netscapes
at tools>perferences.general. block popups
u can select the block ones by clicking
2006-10-23 00:34:34 · answer #6 · answered by unnikrisb4u 1 · 0⤊ 0⤋