I just put a new tricolor ink cartridge in my HP deskjet 842 and the only colors that it prints is black and magenta. How can I fix it?
2006-10-22 22:14:57 · 10 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
Ann darling it looks like you need to clean your printer head and also you need to aligned the heads honey.
2006-10-22 22:18:26 · answer #1 · answered by Joe_Young 6 · 0⤊ 0⤋
Q1: have you printed a test page??? Q2: did you check the operator's manual, or a web site. Q3: did you install the ink catridges correctly???? These things need to be checked. Chances are, it's in your settings, and you need to go to the troubleshooting section on the website for you printer, or on your PC.
2006-10-22 22:27:30 · answer #2 · answered by Kevin B 1 · 0⤊ 0⤋
the ink cartridges may be defective. or wrong model, also sometime when cartridges get dried out from sitting on the shelf for a long time and they can do exactly that, i have had a few of mine do it.
2006-10-22 22:35:37 · answer #3 · answered by jester9236 2 · 0⤊ 0⤋
you want to set your printer to print with the black ink cartridge in difficulty-free words. What has handed off, is that your coloration cartridge has run out of darkish coloration and the in difficulty-free words ink coloration left is pink. you are able to specify which cartridge to apply at the same time as printing records. some default settings are quickly set to apply the coloration cartridge. verify your black ink cartridge. swap over to using that one rather of the coloration one. otherwise, cartridge might want to might want to get replaced.
2016-12-05 03:21:46 · answer #4 · answered by ? 4 · 0⤊ 0⤋
Uh, I agree with Joe_Young, without the 'honey' and 'darling' part........
Go to HP's web site or read your HP manual and help files to find out how to clean & align your ink cartridges.
2006-10-22 22:24:11 · answer #5 · answered by Balk 6 · 0⤊ 0⤋
Very possible is that printhead is clogged. There is a cleaning solution at http://fillserv.com/cic/product.php?product=Fillserv+Cartridge+and+Print+Head+Cleaner
2006-10-23 07:43:45 · answer #6 · answered by la_leks 2 · 0⤊ 0⤋
check to see if your printer uses additional ink cartridges in addition to the new one you installed.....if that doesn't work. maybe your jet ports are clogged. and need to be cleaned out. good luck........
2006-10-22 22:25:09 · answer #7 · answered by Anonymous · 0⤊ 0⤋
mayb the cartridge was of bad quality , bcoz it does like this when the toner is getting low... check the level of the toner. and check your printer colour settings.
2006-10-22 22:24:16 · answer #8 · answered by Y 1 · 0⤊ 0⤋
http://www.hp.com says:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=11474&lc=en&cc=us&dlc=en&product=60426&lang=en
Suc6!
2006-10-22 22:23:19 · answer #9 · answered by · 5 · 0⤊ 0⤋
Dunno
2006-10-22 22:21:57 · answer #10 · answered by Anonymous · 0⤊ 0⤋