Is BPO adversely affects higher education?

Answer 1

Your query is not very clear. If you want to ask whether BPO adversel affects higher education meaning that being employed in a BPO with comfortable earning levels workds as a disincentive for higher learning it cuts both ways. Firstly, handling a BPO job(except for a routine kind) is not everybody's cup of tea. One has necessarily to be well educated and mot of the employees in good companies are found to be degree holders.Just being able to speak fluent English(or rather Americanese) alone does not help because answerig some queries needs good educational background.On the other hand it is also true that good earnings at BPOs does persuade many away from enhancing their education, little knowing what heights they can achieve if they were better qualified. But then some are safisfied life a frog in a well who thinks that this is all that is there called The World.Being well educated will also help in cases a tendency observed in outsourcing companies exercising options for choosing more competetive destinations other than India.

Oan the other hand if you want to know whether higher education in the oursourcing countries may advesely effect flow of the work to India rest assured there are no such fears. In fact, a less educated outsourcing source may be driven by 'patriotic' sentiments not to encourage oursourcing by exercing its option of not going in for products which are outsources there is a growing tendency observed that with higher education there is a less and lesser inclination towards such sentiments. Normally a customer in an outsourcing country has no clue to konw whether the resonsed he is getting for his queries comes from a local or an outsourced venue if he finds out it is the latter case he may feel cheapted and withhold his support.But as I said with improved levels of education this tendency is disappearing.