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k i got a trojan virus on my computer,, and probably lots of other viruses,, this virus put things on my desk top, make pop ups, tells me system alerts adds thing to my favorite, and lots of other things,,,, i already have avast, and ad-aware on my computer,, why don't these programs get rid of it? it says its quarantined,, but the virus keeps comming back,, is it impossible to get rid of?? please help me:(,,,,,

2006-10-22 00:02:44 · 9 answers · asked by Anonymous in Computers & Internet Security

and the virus wont let me go on download.com

2006-10-22 00:06:04 · update #1

9 answers

without knowing what the trojan is makes getting rid of it harder,
so, try going to www.bitdefender.com and use its free virus scanner, also restart ur pc while pressing F8 to enable safe mode and then run ur antivirus and also ur ad-aware.

2006-10-22 00:18:17 · answer #1 · answered by Sentinel 7 · 0 0

Hi there,

Unfortunately this is a problem I'm hearing on a daily basis now.

The number of people who have AVG, adaware and Spybot installed but then get confused as to why they have been infected is increasing by the day. In all seriousness, these programs (especially spybot and adaware) are no longer good enough to be your only protection against viruses, spyware and adware (as well as trojans, rootkits and other nasties). They used to be great programs a couple of years ago, but have now been overtaken by programs with next-generation approaches.

One program I would strongly recommend you try instead is Prevx1. This has recently been proven as having the strongest protection and cleanup capabilities of ALL security solutions available today so should hopefully fix the problems your current protection has failed to.

Download the Free Trial of Prevx1 which will scan your PC and remove this and any other infections free of charge:
http://www.prevx.com

2006-10-22 07:14:01 · answer #2 · answered by Secure Expert 5 · 0 0

Here is a list of free scans.I would recommend running ewido first.
Spybots search and Destroy http://www.download.com/3000-8022-10122137.html?tag=pao
adaware se> http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10399602.html?tag=lst-0-1
http://www.webroot.com/land/freescan.php
a-squared Free> http://www.emsisoft.com/en/software/free/
http://housecall.antivirus.com/housecall/start_frame.asp
http://housecall65.trendmicro.com/
X -Cleaner Micro Edition scan http://www.spywareguide.com/onlinescan.php
http://www.kaspersky.com/virusscanner
http://www.windowsecurity.com/trojanscan/
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://www.javacoolsoftware.com/spywareblaster.html
Spywareguard too.
http://www.javacoolsoftware.com/spywareguard.html
http://www.ewido.net/en/onlinescan/
Get free anti virus for free click here.
http://free.grisoft.com/doc/1
http://avast.com
Free pop up blocker
http://www.mathies.com/popthis/
http://www.toolbar.yahoo.com

It may have to be removed in safe mode. This is how to use safe mode with win xp.

If the computer is running it is best to shut down Windows and then turn off the power.

Begin by first clicking on the Start Button and then click on Turn Off Computer.

Now click on the Turn Off red colored icon to shut down your computer system.

It is best to wait between 15 to 30 seconds before you turn your system back on.

Turn on your computer and start tapping the F8 key on your keyboard.

Some Computers may display a keyboard error message if you begin tapping F8 too quickly.

Restart your computer again and begin tapping the F8 key a brief second or two later.

When the Windows Advanced Options Menu appears, Choose the Safe Mode option and hit Enter.

Windows will now boot your computer up in Safe Mode.

2006-10-22 07:08:13 · answer #3 · answered by Anonymous · 0 0

You may be having a virus. Norton, AVG , Avast are
widely used and effective antivirus software. You can
download these free softwares at
http://tinyurl.com/yahtjk

2006-10-22 11:58:36 · answer #4 · answered by PAPU 3 · 0 0

Get "AVG free" and "Spybot"

These have sorted out just about all virus and spware problem for me in the past

HTH

2006-10-22 07:05:13 · answer #5 · answered by webecho 3 · 0 0

restart pc, go here

http://safety.live.com/site/en-US/default.htm

& do the "full service scan". IT TAKES A LONG TIME... be patient.

2006-10-22 07:05:20 · answer #6 · answered by Anonymous · 0 0

Go here and do an online scan

http://housecall.trendmicro.com/

2006-10-22 07:56:14 · answer #7 · answered by Anonymous · 0 0

you should go on norton antivirus

2006-10-22 07:16:03 · answer #8 · answered by Anonymous · 0 0

use AVG

2006-10-22 07:09:40 · answer #9 · answered by harsha 3 · 0 0

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