How do I deal with problem customers in my small General Contracting business?

Question

Without the long, sad story, it's basically customers trying to get more than they pay for, or using my warranty to "tidy up" I use sighned legal contracts, am specific in what I do and don't do (like be a housecleaner) still, I constantly run into people who want work at a bottom dollar price, and they want the world with it.
Hasn't anyone heard, "you get what you pay for?"

Answer 1

DO WORK AS SPECIFIED....
SIGN OFF IN STAGES.
THAT IS BEST.

SIGN OFF AS WORK PROGRESSES.