I got this question when i was on an job interview. Man, im clueless at that time! Need to standby an answer for further mishaps!!
2006-10-21 05:29:33 · 3 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
First :if you think neutrally that there is cause to sue against you then it would be worthy to compromise with him.
Second: if you see that your customer is wrong then try to compromise with your customer as "customer can not do any wrong".
Third : inspite of all of your effort if you see that your customer is sticky to sue against your company then you have to find a good defence lawyear.
2006-10-21 05:42:33 · answer #1 · answered by Expert 3 · 0⤊ 0⤋
Try to fix whatever the problem was, apologize profusely, and give them something for thier trouble - like coupons or 10% off thier purchase.
Remember this line - "the true test of a long term customer relationship is not the complete absence of problems, but the successful resolution of problems."
2006-10-21 12:38:14 · answer #2 · answered by Catspaw 6 · 0⤊ 0⤋
i would try to make a deal with customer that would work for company and the customer
2006-10-21 13:22:47 · answer #3 · answered by walterknowsall 5 · 0⤊ 0⤋