I have just moved into a house about 2 and half weeks ago the house has a card meter which i have never used before rang up gave all my details and had the meter reset still waiting for a card there coming out today to put more emergency gas on but still keep saying theyl chase up the card or its already been sent out rang them 7 times any one got advise or in the same boat.
2006-10-20 01:05:40 · 7 answers · asked by dora 2 in Social Science ➔ Economics
Yes. A while ago they sent me a gas bill for around £300.00. Actually it was a `final reminder` although it was the only one we had had from them. They threatened to take me to court for non-payment. I told them to "go ahead", the point being, we had no gas supply to our house as it was `in the middle of no where`, and gas was not available. Even so. it was another three months before it was sorted out by them!!!
2006-10-21 04:22:25 · answer #1 · answered by Social Science Lady 7 · 0⤊ 0⤋
British Gas is an ailment particular to the northern climes. It results from the consumption of cabbage. Unfortunately, Alka Seltzer and Tums have no effect upon the symptoms. The gas must be release through a bodily orifice. This is why, in contrast to Arabs who get nose-to-nose while speaking, the British prefer a rather large gap of body space.
2006-10-21 15:00:17 · answer #2 · answered by Goethe 4 · 0⤊ 0⤋
Yes, they are hopeless and take ages to solve problems.
We subscribed to one of their packages and for months they denied we had done so. Finally a clever girl did find our application , but then they persisted in wanting to put us in the next package and writing to us when it was obvious from our file that we were locked in the previous one.
This week they wrote to say they had to raise our direct debit by ten pounds a month because our consumption was more than we paid . Yesterday we got our bill for this term. Not only are we in CREDIT but they are sitting on over £120 of our money.
I now resort to emails in huge letters and bright red. That usually makes them take notice. GOOD LUCK
2006-10-20 08:33:37 · answer #3 · answered by WISE OWL 7 · 0⤊ 0⤋
Never used a meter but you must push to speak to someone in charge, ask to speak toa supervisor when you get through, dont let them hang up without a solution
2006-10-20 08:15:01 · answer #4 · answered by beth 2 · 0⤊ 0⤋
hi, its unusual for british gas to delay helping their customers. my hubby works for them and staff do usually push meter issues thru quickly. keep ringing them untill its sorted.
2006-10-20 08:15:07 · answer #5 · answered by rebecca j 2 · 0⤊ 0⤋
i have taken over my gas and electric bills from my ex girlfriend on 23rd of january last year, i have called, emailed and written to them and i still get bills in her name, even though she is registered at her nw adress!
2006-10-20 08:18:46 · answer #6 · answered by hicapaul 2 · 0⤊ 1⤋
no
2006-10-20 08:13:38 · answer #7 · answered by Anonymous · 0⤊ 0⤋