Does anyone have Direct TV and if so how is the service? We have been trying for two months to get an install. The first time the order was wrong when the installer showed up. I called to change the order and they could not find the original order, I reordered and it was not with Direct TV but with some other company that schedules the installs for them, then the technican called and said he would be out yesterday, he was with a third company, he didnt make it and said he would schedule us first thing in the morning, yet he hasnt called or shown up. When we called to find out what was going on they said they dont show an order for us. Seems like when you order from Direct TV they use someone else to schedule the installs then they use someone else to actually install it and noone seems to care if we actually get the service or not. WTF this is the biggest cluster I have ever seen.
2006-10-19 05:42:25 · 4 answers · asked by Got2seeit 2 in Business & Finance ➔ Corporations
apparently its with the installer. i have directv and was told an installation date and they came and installed it. i have not had any problems
2006-10-19 05:46:04 · answer #1 · answered by snoopdizzal 3 · 0⤊ 1⤋
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Direct TV sucks?
Does anyone have Direct TV and if so how is the service? We have been trying for two months to get an install. The first time the order was wrong when the installer showed up. I called to change the order and they could not find the original order, I reordered and it was not with Direct TV but...
2015-08-20 14:58:38 · answer #2 · answered by Daisy 1 · 0⤊ 0⤋
I got DirecTV and the person came out on the scheduled date and installed it. We haven't had any problems since then, except we have 3 DirecTV boxes on 3 different TVs but one of them doesn't work for some reason. We also have a memory card that updates the DirecTV service whenever it needs to be updated. We have to buy a new card every year or so but we never have any problems getting that either. I don't know why you're having so much trouble getting yours installed.
2006-10-19 05:52:00 · answer #3 · answered by armybratincamo 3 · 0⤊ 0⤋
I had DirecTV for awhile and ended up dropping it. There were many problems with getting installation done and there customer service was a joke. In addition to this I had to deal with loss of signal every time a thunderstorm moved in. In the end, I decided that the extra cost of cable was OK since the convenience beat the hassle.
2006-10-19 05:47:30 · answer #4 · answered by anchorworm 3 · 1⤊ 0⤋
Direct TV sucks. Bad. Go with Dish Network. I love my service and my DVR.
2006-10-19 05:59:54 · answer #5 · answered by jessigirl116 1 · 2⤊ 0⤋
They use contractors for installation. I didn't have problem, but apparently it varies from place place. They do actually have live persons answering phones if you have problems and I'm pretty happy with them. But again, it varies from place to place.
2006-10-19 05:55:04 · answer #6 · answered by spot 5 · 0⤊ 0⤋