She has a new address provided by neuf.fr & can send to us on wanadoo.fr but not receive anything from us or from our yahoo.co.uk address.
2006-10-19 04:38:32 · 5 answers · asked by grumpy 1 in Computers & Internet ➔ Other - Computers
Hi!
This seems to be a neuf.fr issue. They may have blocked e-mail receiving from wanadoo.fr and yahoo.co.uk for security (read anti spam) reasons.
There might be a workaround though... she may try adding your addresses in her address book, and the server might read it before dumping the message.
Also, you might consider e-mailing her provider for assistance.
Good luck!
2006-10-19 04:44:07 · answer #1 · answered by Robintel 4 · 1⤊ 0⤋
2 suggestions:
1. Check to see if your emails are not being automatically deleted due to a spam filter
2. Wait 24 hours - your ISP's email server may be slow
2006-10-19 04:40:46 · answer #2 · answered by mitch_foulish 2 · 0⤊ 0⤋
depends on what email client she is using but if she can send ok then check the pop3 setting in the account setup
2006-10-19 04:41:22 · answer #3 · answered by joelclyne 1 · 0⤊ 0⤋
Try checking the spam filters.
2006-10-19 04:40:16 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Make sure your emails did not get marked as spam.
2006-10-19 04:40:44 · answer #5 · answered by Yoi_55 7 · 0⤊ 0⤋