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I bank online with Barclays. I received an email today in my "Bulk" folder, strange, because usually any mail I get from them goes straight into the inbox...
Anyway, the email states that they are updating their services and that I should provide all my details for confirmation - name, address, email, card number, logon details, secret question, secret answer, password, etc.

For some reason the date on when the email was sent says 7th May... Am I right to be sceptical about this - it certainly looks like a usual Barclays email.
What do you suggest? Has anyone else received something like this?

Thanks.

2006-10-18 17:04:16 · 22 answers · asked by Innocuous pen... 4 in Computers & Internet Other - Computers

22 answers

Don't reply!!! I would also be sceptical! It's worth going into Barclays and showing them the e-mail and I'm sure they will know straight away and if it is genuine then I'm sure you can up-grade your account actually at the bank. It's worth doing that than risking giving away all your details to a random e-mail!!
Definitely would not reply!!!!

2006-10-18 17:14:14 · answer #1 · answered by Seriously Though 4 · 2 0

NO NO NO! do not send any details of you a/c this is a scam, your bank does not ask for any personal details in an email, and there are a lot of scams from so called banks out there right now, I have received about 8 from different banks that I am not even with!, so do not reply report them as spam.

2006-10-18 18:44:19 · answer #2 · answered by catwoman 2 · 1 0

It's certainly a hoax email that you SHOULD NOT respond to. Forward the email to Barclay's. They maybe able to find out who the fraudsters are. Barclays or other companies will never ask your personal details over email. They would request it at the site where SSL security will be used. Therefore you already know this email is not genuine.

I hope that helps.

2006-10-18 19:35:00 · answer #3 · answered by Siu02rk 3 · 0 0

It's a scam !!! No bank would ask for your security details, especially online. I've received similar e-mails and I don't even bank with Barclays. The best thing to do is report it and ignore any further similar e-mails. Check out the net for 419 scams.

2006-10-18 18:08:50 · answer #4 · answered by Hedley Le Marr 1 · 3 0

NO! It's is a scam and an attempt to steal your account data and most likely the money in your account. Do not reply and do not click any links in the email. No bank would ever ask you for those details in an email, which is not secure. Delete the message.

2006-10-18 17:10:55 · answer #5 · answered by Fall Down Laughing 7 · 4 0

Your Biggest clue is the email address! It will most probably be a yahoo. or hot mail address! Not only that the are asking for pin etc! Your bank will tell you they do not ask for these things! the best thing for this email is to delete it! if you are worried phone the bank!

2006-10-18 18:41:58 · answer #6 · answered by peta g 2 · 1 0

Just delete it, barclays, nor any other bank for that matter would send a dear sir type letter. Your ISP automatic detection knows ITS WRONG.Do not go to any website directed to by it.
Also do yourself a favour and get Netcraft, its free and will block all nasties or tell you of any problems with the site.

2006-10-18 19:23:23 · answer #7 · answered by rinfrance 4 · 0 0

sounds very dodgy contact your bank immediatlely DO NOT follow any link given on this email instead log on to your account in your ususal way
these emails usually do look like the real thing
it is unlikely that these details will ever be asked for via email

incidentally should you ever get a phone call from your bank asking for all this info ask if you can phone them back with the info just in case it is not your bank phoning

2006-10-18 18:12:12 · answer #8 · answered by mumoftheyear 3 · 2 0

I've got them before. It's called "spoof". Forward the e-mail in it's entirety to your bank, and delete it. Online banking does not request information like that via e-mail. They already have it! Check your bank's website and see if they have a procedure or policy for fraudulent e-mails.

The sender has probably sent hundreds, even thousands of those... all it takes is one reply.

2006-10-18 17:15:39 · answer #9 · answered by Snaredrum 4 · 3 0

You're right about being sceptical.
I suggest ignoring the email and contacting Barclays directly to tell them about it. They may have a file of these kinds of bogus emails and can set their fraud department out researching it.

2006-10-18 17:08:24 · answer #10 · answered by KOKOMOJO 6 · 3 0

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