My package was shipped on 10-10-06. It was supposed to arrive on 10-12. I was home on 10-12 through 10-14 and they never showed or called. It turns out after contacting the customer service line that they had new people who could not find my house (which is EASY ton find and i've had many fed ex and other packages sent there). I want to sue them for my time(i should have been at work) and stress. How do i do this? I can't afford a lawyer and don't want to waste much more of my time, but i feel like i deserve to be given proper compensation.
2006-10-18 11:29:32 · 6 answers · asked by spicyninja23 2 in Business & Finance ➔ Other - Business & Finance
It's unfortunate but unless you feel like losing out on more time at work that you may or may not be compensated for, cut your losses and get a credit for shipping or file a claim with FEDEX (if needed) on your package. If you've received your package already, let it go. I work for a shipping company that will remain nameless (not FEDEX) and we've received every legal threatening customer service call you can think of that ends in nothing but a simple credit for shipping or claim. Never in my 10 years have I seen a case go to court. Besides it's not even worth it after court and legal fees not to mention the HUGE headache. So unless you get a lawyer that is even willing to take a case like this, you're out. Good luck.
2006-10-18 11:40:25 · answer #1 · answered by SoCalGal75 3 · 0⤊ 0⤋
Yeah, you don't have a suit. However, what you can do is contact FedEx and tell them they need to do something to compensate you, like them waiving the shipping charges or giving you a credit for a future shipment, if they want to keep your future business.
Call them up and explain the situation. If the person you're dealing with can't assist you, ask for a supervisor. If that doesn't help, write a letter to the company (if you show that you're serious, you'll be more likely to get something out of them).
I can understand your frustration. Good luck getting the company to address this.
2006-10-18 11:39:33 · answer #2 · answered by Jacob1207 4 · 1⤊ 0⤋
Sorry, it will not fly, you chose to stay home, whether you had $10 million or a donut coming in ! I assume you think an attorney will sue on your behalf, which I doubt, but even if so, get $500 ready for a deposit to put him on retainer, he sure will not take it (your case) on a contingency.
2006-10-18 11:34:12 · answer #3 · answered by The Advocate 4 · 1⤊ 0⤋
Package delivery dates are aporximate. Think about it...how much do you make in a day? $200-$300...hiring an attorney will cost more than that...for what???
2006-10-18 11:39:38 · answer #4 · answered by BG 3 · 1⤊ 0⤋
Next time, get the package delivered to your job.
2006-10-18 11:36:38 · answer #5 · answered by purple4k 3 · 0⤊ 0⤋
Suck it up....if that is the worst thing that happened to you lately...then I'd say you are doing pretty good.
2006-10-18 11:56:53 · answer #6 · answered by my two cents 6 · 0⤊ 1⤋