Idon't know what to do or what is causing this to happen. I could be in the middle of something on line and suddenly a large grey box pops up and says Microsoft has encountered a problem and needs to shut down, then you can leave the box checked and the comp. won't shut down but you have to start all over again. Can someone PLEASE help me stop this from happening.
2006-10-18 10:42:37 · 6 answers · asked by luckylindy0 4 in Computers & Internet ➔ Internet
run Windows update
2006-10-18 10:46:41 · answer #1 · answered by gandalf 4 · 1⤊ 0⤋
Yeah I had the EXACT same problem. Our ISP is comcast so I called them up and they gave me some software to download and it's worked much better since. It's a virus of some kind...a really annoying one. I'd call your ISP or go to a computer store to see if there is any anti-virus software they recommend.
2006-10-18 17:52:17 · answer #2 · answered by Heather 3 · 0⤊ 0⤋
has a virus sorry to say. same thing happened to mine probably a trojan eating up you memory space and other files get it fixed asap!!!!
2006-10-18 17:47:20 · answer #3 · answered by chris s 2 · 0⤊ 0⤋
Call Best Buy.
2006-10-18 17:46:11 · answer #4 · answered by shaldi 2 · 0⤊ 0⤋
you just un plug it and then plug it back in my dad dose it all the time
2006-10-18 17:51:03 · answer #5 · answered by cassieblackie 1 · 0⤊ 0⤋
It may just be a browser ...
http://www.mozilla.com/firefox/
Its always nice to have a backup ...
2006-10-18 17:52:46 · answer #6 · answered by helpdesk916 ♦♣♠♥ 6 · 0⤊ 0⤋