I have the tungsten e2 palm and I'm having some problems. My input screen has randomly stopped working in some parts. I can not touch the ABC or 123 keyboards or use the Menu or Search buttons. If I want to use the Home or Favorites buttons I have to press on the Menu and Search buttons.
Is anyone else having this problem? Is there a way to fix it? I tried realigning the touchscreen but it doesn't go down that far. Am I going to have to take it back? I've only had it since July and I started having a slight problem with it in the begining of September.
If you could help me, I'd really appreciate it. Thanks.
2006-10-17 15:25:12 · 2 answers · asked by luckylove_13 2 in Consumer Electronics ➔ PDAs & Handhelds
This type of problem does happen on some units due to wear-and-tear. You should contact Palm for support. If you have warranty, Palm will replace the screen 1 time during the warranty period. Otherwise, you will have to pay for it, and it may be more cost effective to buy a replacement unit than repairing it.
2006-10-19 00:25:19 · answer #1 · answered by EDDie 5 · 0⤊ 0⤋
Take it back and get it checked out. They do sometimes go wrong.
2006-10-17 15:34:26 · answer #2 · answered by Anonymous · 0⤊ 0⤋