Is that just the Abercrombie/Abercombie & Fitch that's in my mall or are all Abercrombies like that?
2006-10-17 15:25:06 · 9 answers · asked by Sweetz 2 in Beauty & Style ➔ Fashion & Accessories
Jenkin you're an idiot, if i was falling for it I wouldn't have asked.
2006-10-17 15:37:59 · update #1
Well, I got hired at Gap around the same time my friend got hired at Abercrombie. I told about her about my five 4-hour training sessions (I got paid of course) I had to go through to train us on customer service, the product, group dynamics, etc... she told me that Abercrombie doesn't train their employees like that and doesn't really emphasize customer service. They don't even have name tags; she said that they were told to just let the customers go to them if they need help. And I think a lot of Abercrombie sales associates are hired based mostly on looks, not on credentials or experience. My friend was actually shopping at the store and the manager went up to her and asked her to apply on the spot, basically handing her a job without knowing who she is or where she came from.
So when you combine Abercrombie's view of customer service and method of hiring people, you get employees who are not used to helping customers and probably don't really like to.
(By the way, I don't think all Gap stores does the extensive training, I just work at a flagship lociation in New York. So don't get mad when not all Gap employees are really nice =D )
2006-10-17 17:14:32 · answer #1 · answered by Anonymous · 2⤊ 0⤋
I think most of them are confused. They don't know if they're working at a clothing store or a gay dance club.
All jokes aside, I think some (not all) sales associates at places like that think they're better than everybody else. Abercrombie & Fitch is a status symbol & they think since they work there it makes them somebody.
2006-10-17 23:19:57 · answer #2 · answered by ♥Jules♥ 3 · 5⤊ 0⤋
Remember they are probably embarrassed that they work there and can't afford to shop there (without their discount) and in their small minds they think rich people are snotty or snobs so they trying to act like they are rich.
I got that treatment at Ralph Lauren and have never shopped there again. I happened to drop in after I'd been riding and wasn't dressed right I guess.
Most upscale stores have an element of that with their sales people...complain to the stores. Give them time, name and what was said. If you have a charge card there cancel it with your explanation.
2006-10-17 23:04:29 · answer #3 · answered by findtriny 2 · 2⤊ 1⤋
It all depends on training and attitude. If Abercrombie wants to keep customers, they need to hire people with customer-focused attitudes and train them in the basics of good customer service.
2006-10-17 22:33:20 · answer #4 · answered by Bill P 5 · 1⤊ 0⤋
You encourage that The want to seem snobbish. so you think they are classy so they can charge more for the same thing you can buy at wall mart . You are falling for it aren't you
Same as rude french waiters.
2006-10-17 22:36:19 · answer #5 · answered by jekin 5 · 0⤊ 3⤋
because they think they are cool. like they are models or designers when really their jobs are just sales. They are no different from someone who works at Wal mart
2006-10-17 22:34:49 · answer #6 · answered by zorro1701e 5 · 4⤊ 1⤋
i agree some of them can be rude to people not wearing their brand. i wear it but i'm not rude, and i don't wear it to feel higher than anybody or to feel "cool", i like it, thats my personal preference, and couldn't give one sh!t of what anyone else thinks of it.
2006-10-18 01:23:07 · answer #7 · answered by CS 2 · 0⤊ 1⤋
I think all of them are rude, they think there the best! ya right:S
2006-10-17 22:33:38 · answer #8 · answered by jojo 1 · 2⤊ 0⤋
they are a rude bunch, I agree
2006-10-17 22:32:06 · answer #9 · answered by acid tongue 7 · 2⤊ 0⤋