I own a computer sales and service company. Does anyone have any ideas on how I can boost my sales/repairs?

Question

I have tried all the typical things. Advertising, dropping rates, spyware, etc removal...we do ok and pay our bills but we do not do well enough to clear profits.

Answer 1

Expand your business to do complete wifi installations, home theater system installations, sound system installations, home automation system installations, etc.

Computers are a single, niche market. Most companies that sell computers also sell lots of other stuff, like televisions, DVD players, software, DVD movies, etc. BestBuy is a good example of this. Of course, you cetainly don't need to have a store as big and fancy as BestBuy, but you could certainly use their business model. A small, but extremely comfortable store will bring customers to you. Often times, small businesses don't make it because of their presentation, in other words, the store that they operate from sucks. K-Mart is an example of this. They sell all the same stuff as WalMart, but their stores suck and as such, WalMart is kicking K-Mart's butt. Until K-Mart figures this out they are just going to continue closing down stores and their stock is going to continue to plummet. A small but very comfortable, inviting store can do wonders for your business. Interior decorators specialize at this kind of stuff; don't try to do it yourself because you need an outsider's opinion at this, especially one who is a professional. It doesn't have to cost you much. Take a look at some of the television shows, such as those on HGTV where for $2,000 they completely fix up a house. You could do the same with your store. Perhaps you could even have a small coffee shop/cafe in there. Little touches like this can make all the difference in the world between a company that goes out of business, and a company that is wildly successful. Anyway, companies that sell more than just computers, such as BestBuy, don't cater to any one single niche market, but rather, to a broad customer who may be shopping for one of many different products. Good luck.

Answer 2

Go to the School districts and see what products you can offer them. Bid contracts are another way to go. Get on some larger corporations bid lists and start bidding on their contracts for the equipment and supplies you offer. It may take a while before you submit a competitive bid, but make sure you follow up on all awards to see where your offer fell. As you bid more and more, you will be able to, hopefully, be awarded some big deals.

Answer 3

Advertise that wou will fix spyware adware and common PC problems with slow downs etc...Then get on yahoo answers and watch all the people post on how they have those exact problems all the time!

"My pc is sooo slow"
"I get tons of pop-ups"
"Where did these porn adertisments come from?"
and so-on

Answer 4

Offer in-home service whereby people don't have to disconnect and bring things TO you. Also, survey the other repair shops in your area and undercut their hourly rate by $10p/hr. Offer a cash referral fee to people who refer a sale/repair to you.

Each of those worked for me! Best of luck.

Answer 5

Yes I have many different models of running a business of your type that have been quite successfull. But to determine which is right for you, I would need to talk with you. You can e-mail me at [e-mail] and I will give you my number to call me to discuss your situation and goals or I can call you.

Answer 6

put your business card in restaurants and other places. support a local school for something, give to an organization, you can do anything to get you name out, have a computer give away.

Answer 7

advertise yo