Doing research on how to go about greeting client. what should be done or said and what not to say or do. how do you greet client
2006-10-16 08:33:14 · 8 answers · asked by jazzy 1 in Business & Finance ➔ Other - Business & Finance
keep eye contact, greet them with a smile, an introduction and a hand shake
2006-10-16 08:35:32 · answer #1 · answered by yonitan 4 · 0⤊ 0⤋
Depends on who your customer is and what your relationship with him/her is. You need to know your customer because you wouldn't greet an upset old lady you don't know as you would a good friend of yours. Even thought they are both your customers. Also by customer are you trying to sell them on something or are you doing customer service and just checking to make sure everything is okay? (That would be the relationship part.)
Each situation is unique because of these two factors.
In a regular retail world, you usually don't know the customer so greetings are polite and friendly but not crossing the line. This is as to not offend them but make them feel comfortable enough to trust you as a sales person.
You find what their need is or create one for them and sell them on your product. You can recommend things but don't bad mouth your competitor's product or service.
Also it is never good to be pushy because people can tell and they don't like that. As long as you know your product/ service you can direct them in the right direction of making the sale. Be sincere and understand their story too.
In the end it really comes down to trust. Customers will not buy if they don't trust you. Are you trustworthy?
2006-10-16 08:48:30 · answer #2 · answered by tofu 5 · 0⤊ 0⤋
Spent YEARS (20+) in advertising.... and variables do apply
ALWAYS USE BEST MANNERS & BUSINESS ETIQUETTE
Let's say you have talked to the client over the phone to arrange an in-person meeting.... Then you extend your hand (for a handshake) look them in the eye & say "Good morning/afternoon/evening (pick the one that applies) Mr/Ms )pick the one that applies __________ (thier last name)... I am ____________ (your first and last name)...... I have been looking forward to meeting with you today!
2006-10-16 08:43:04 · answer #3 · answered by Bama 5 · 0⤊ 0⤋
Smile, Shake their hand, offer them a drink and get down to buisness.
2006-10-16 08:36:06 · answer #4 · answered by x_Super_Social_Superstar_x 3 · 0⤊ 0⤋
Hankshake and good morning/afternoon and the persons name ie Mr # or sir/madam if you don';t know them
2006-10-16 08:37:04 · answer #5 · answered by Anonymous · 0⤊ 0⤋
In person or on the phone?
Client or prospect?
In person, client - hi, welcome to (company), who would you like to see?
In person, prospect - hi, welcome to (company), what company do you represent?
On the phone - hi, (company), how can I help you?
2006-10-16 08:46:20 · answer #6 · answered by Special K 4 · 0⤊ 0⤋
I dont quite understand the question...
I'd say.. "hello.. my name is joe.. it's a pleasure to meet you."
2006-10-16 08:35:20 · answer #7 · answered by ? 2 · 0⤊ 0⤋
as you would anyone else - still a person - with respect
2006-10-16 08:35:22 · answer #8 · answered by Marsha 6 · 0⤊ 0⤋