9.Attitudes are unstable, fluctuating emotional tendencies to respond toward an attitude object.
10.Job satisfaction represents a person’s evaluation of his or her job and work context.
11.Research indicates that employees with higher job satisfaction tend to provide better customer service.
12.Terminal values are values that last for a short time and end quickly.
13.The perceptual process begins by attributing behavior to internal or external causes.
14.Perceptual defense occurs whenever we hide information from another person so that the other person is less likely to get defensive about our past actions.
15.One problem with stereotyping is that few traits assigned to a particular social category accurately describe every person identified with that group.
16.The more we interact with someone, the more we rely on stereotypes to understand that individual.
17.Research indicates that male business students no longer hold a masculine stereotype of success
2006-10-16
02:27:23
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3 answers
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simon_sez28
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Education & Reference
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