i have a virus or something on my computer and cant get rid of it what do i need to do?

Question

its some kind of trojan i guess its in my bottom tool bar and it keeps telling me my computer is infected with trojan,or critical error,then it changed my home page to one that has alot of security sites on it ,sometimes it displays nude sites. i got it from myspace.com

i have allsorts or spyware,virus protection but nothing will remove it

Answer 1

Buy a good anti-virus package (or download AVG from grisoft.com for free) and if you are lucky it will fix it. If not, big big trouble. Always keep an anti-virus package running fulltime on your computer.

Answer 2

It sounds more like adware or spyware. Download Ad-Aware SE Free Edition and try that.

Also AVG is a very good anti virus and there is a free edition for it too. (I use the professional version because it comes with the fire wall and it's $40 for a 2 year subscription.)

These are the only 2 products that I use and I have never had a problem with them.
I had Norton before and it let the viruses through. Mine was doing exactly what yours is doing now until one day it finally froze up. My computer guru unloaded everything else I had on my computer as far as other spyware/adware/virus protection. He told me that I can't run more than one of each type at any one time because they will counter act each other. It cost me $98 to get the virus removed. Good Luck. If all else fails take it to your computer guru and let them figure it out.

Answer 3

I'm not going to be annoying to you, I'll keep it short. Buy an anti-virus pack, like Panda or Norton or McAfee. Don't download them, sometimes they contain viruses with them, or downoad the free trial at their official websites. It can help also if (for Windows only) you go to Start, Programs, Accesories, System Tools, Disk Defragmenter. Defragment (copy some documents to a CD as they may get deleted). Also do Disk Cleanup. Remember to always go to safe sites, myspace isn't one of them, and always delete your cookies and files and history. If not, reinstall the whole system.

Answer 4

there are some virus with your PC. perhaps you can get a more powerful antivirus software to scan for virus, adware and spyware .

i recommand you to try CA Internet Security Suite. It provides comprehensive protection against viruses, hackers, identity thieves, spyware, spam and other online threats that can jeopardize your privacy, your data, and your PC's performance.

you can get a more detailed introduction about CA Internet Security software.

http://network.sitesled.com/ca-internet-security-suite.html

Good Luck && Best Wishes!

Answer 5

Unfortunately, some of these viruses are executable and reload after we think we have done a good clean.

Try going into Safe Mode and running your antivirus and spyware from there. You might be able to catch the thing this way.

If you get rid of it, be careful where you go from now on.

Answer 6

Trojan Removal Procedure.

Removing infections from your computer is never as easy as aquiring them. Malware infections are not meant to be removed so it takes TIME and PATIENCE to get rid of them. If you do not have T & P then you can always do a Reformat.

Malware is a general word for all form of Viruses, Spyware etc. This procedure works for all Malware. Replace the Ewido program with the appropriate program.

You might be unable to access the Internet after removing the Malware so you will need to run LSPfix or Winsockxpfix (as appropriate). Download one and save to desktop, run it later.

LSPfix: all Windows OS except 95.

http://www.cexx.org/lspfix.htm

Winsock XP Fix: Windows XP only.

http://www.spychecker.com/program/winsockxpfix.html



Download and Update Ewido (now called the AVG Antispyware):

http://www.ewido.net/en/download/


-- If you have problems updating see here:

http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:



Let's get cleaning

Part 1

• Temporarily show hidden files.

For Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Appearance and Themes, and then click Folder Options.

3.
On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.



For older systems:

1.
Double-click My Computer, click View, and then click Folder Options.

2.
On the View tab, under "Hidden files and folders", click "Show hidden files and folders", and clear (uncheck) the "Hide protected operating system files" check box.


IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


Empty your Internet Explorer cache and your other temporary file folders:

1.
On the Internet Explorer Tools menu, click Internet Options.

2.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.

3.
Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK.

4.
Click OK again.

Restart in Safe Mode:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



Start Scan and let Ewido scan the PC


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode.

If you are unable to access the Internet after removing Malware you will need to run LSPfix or Winsockxpfix (as appropriate).


If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem, removing the need to run Winsockxpfix. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the dialogue box that appears. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


The last steps

If you are running Windows XP or Windows ME, and your computer has been successfully cleaned of Malware, there is one more thing that needs to be done.

Delete any old restore points and then create a new restore one. The old ones may, of course, be infected with the Malware and cannot be used.

First, start and then stop the Restore Service. This is done differently depending on what operating system you are running.

Windows XP:

1.
Click Start, and then click Control Panel.

2.
Click Performance and Maintenance, click System, and then click on the System Restore tab.

3.
Select the Turn Off System Restore check box, click Apply, then restart your computer.

4.
Return to the System Restore Tab and turn System Restore back on.


Windows ME:

1.
Click Start, click Control Panel, click System.

2.
Click Performance, click File System, and then click Troubleshooting.

3.
Enable the option Disable System Restore, click Apply then restart your computer.

4.
Return to the Troubleshooting tab and turn System Restore back on.


To set a manual restore point complete the following steps:

1.
Click the Start button.

2.
Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3.
Choose Create a restore point, and then click Next.

4.
In the Restore point description box, type a name for your restore point, and then click Next.

5.
Click OK.


There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 7

Go to Accessories
> System Tools
> System Restore
Then restore it to the day before of your virus attack. That should do it, cause it always worked for me. Fortunately I don't get viruses anymore.
Good luck!

Answer 8

Try ewido & spybot S&D first. Details below.

Antiviral. (free)

AVG free. Excellent protection available from: http://www.Grisoft.com

Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.

Anti-spyware (all free)

O.K. Some quick links to get you out of trouble

Essential products are: Adaware SE from: http://www.lavasoft.com

Spybot SD http://www.safer-networking.org/en/spybotsd/index.html

Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html

Windows Defender - http://www.microsoft.com/athome/security/spyware/software/default.mspx

Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
Ewido http://www.ewido.com

PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun

http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir
Now for some informed reading, courtsey of 2-spyware Research centre.
Anti-Spyware contains the list of all known legitimate anti-spyware programs that can effectively detect and remove spyware, adware threats and other kinds of computer parasites from the system. Listed programs have been carefully tested by the 2-spyware.com research center and successfully passed our strict tests. This means that all of them can quite precisely recognize a particular pest, completely disable it by terminating its processes, deleting its essential files, registry entries and other related objects and eventually clean the infected system ensuring that no unsolicited programs will stay and attempt to violate your privacy and harm your computer.

All the products in Anti-Spyware category really work, do not deceive the user by producing false positives and cannot damage a compromised computer while eliminating found malware. However, it is important to know that not all of them are recommended for daily use. Each spyware remover in the list comes with a review describing its positive sides, drawbacks and impression it left. Such review also includes program screenshots, information about its price, implemented features, performance and general effectiveness. We rate tested programs by giving marks from 1 to 100. The higher mark a spyware remover gets the more effective it is. Please carefully read each review, pay attention to the rating mark a program got and read comments published by other visitors. This will help you to make a wise choice and compare your current anti-spyware program with other modern solutions on the market.

If you cannot find a particular spyware remover in anti-spyware category, take a look on the category of corrupt tools. It contains the list of rogue, fake, illegal, even harmful applications that definitely cannot correctly detect and remove various security and privacy threats and therefore must be avoided.

Additionally we provide the list of recommended anti-spyware software that got the highest marks and therefore is the most effective. From the personal experience we can tell that one spyware remover is not enough, different programs find different parasites. You need to do a wise choice.
Anti-spyware tools:
Total Anti-Spyware products in our DB: 71
Recommended Anti-Spyware products:

Spyware Doctor

(91/100) - real time protection; deep file scan; optimal (low) system requirements; complete system scan; highly configurable
Spy Sweeper

(89/100) - real time protection; trial version available; deep file scan; complete system scan; highly configurable
Spybot Search and Destroy

(84/100) - quick performance; real time protection; free to use; highly configurable
Windows Defender Beta 2

(75/100) - real time protection; free to use; deep file scan; complete system scan



For more information from this site http://www.2-spyware.com/anti-spyware

To check software downloads first for malware or problems:
http://www.freedrweb.com/browser/interne...

C Cleaner.http://www.ccleaner.com/

This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.

Hope this information is of help to you and others.

Answer 9

You may be having a virus. Norton, AVG , Avast are
widely used and effective antivirus software. You can
download these free softwares at
http://tinyurl.com/yahtjk

Answer 10

You can use these softwares to get rid of these viruses:

Norton Anti-Virus
SuperAntiVirus
McAfee 2007
Ad-Aware
Window Live Onecare
BitDefender