....or simply shook your head and walked away?
2006-10-15 04:17:16 · 11 answers · asked by I am Sunshine 6 in Society & Culture ➔ Other - Society & Culture
i do speak to the manager, my fav thing though is to ask for a manager when i call somewhere for cust service and tell them what an awesome job the rep did, they actually get rewarded for that
2006-10-15 04:20:01 · answer #1 · answered by jimnmollie 2 · 1⤊ 0⤋
Yes I have spoken to many a manager about rude employees. I have worked with the public and I know it is hard work but that doesn't give you the right to be rude. When I am a customer, I am civil and expect the same in return.
2006-10-15 04:31:34 · answer #2 · answered by Donna 6 · 1⤊ 0⤋
I am regularly treated rudely at stores, so I've come to the conclusion that it must be my own fault. Maybe I'm the one being rude. At any rate, no, I don't talk to the manager about it, and I don't even shake my head as I walk away. I just accept that that's how it is.
2006-10-15 06:04:58 · answer #3 · answered by I Know Nuttin 5 · 0⤊ 1⤋
Yes I have! I try to be as tactful as possible. A manager cannot fix a problem, if they don't know it exists! Customer relations is part of their job description, and they deserve a chance to make it right. What ever happened to "the customer is always right?" People shouldn't work in the service industry, if they don't know how to deal with the public.
2006-10-15 04:25:38 · answer #4 · answered by rebecca_sld 4 · 1⤊ 0⤋
I confront the clerk & ask them what the problem is...this generally gets to the heart of the problem very quickly. I've only had to ask to speak to a manager a couple times & that was to challenge store policy on a faulty product.
2006-10-15 04:21:53 · answer #5 · answered by Ivyvine 6 · 0⤊ 0⤋
Yes I was, but I did even better than speak to the Manager, I wrote to the owner, the clerk was fired, for running off customers
2006-10-15 04:20:07 · answer #6 · answered by tanya 6 · 1⤊ 0⤋
I have never complained about poor or rude service.
I always chalk it up to the possibility that the person is having a bad day.
Working in retail is one of the most under paid and under appreciated jobs there is.
Could you imagine having to deal with the public on a continuous basis.
2006-10-15 04:24:05 · answer #7 · answered by drg5609 6 · 1⤊ 0⤋
ive had the manager called on me cause i was too rude to the employees
2006-10-15 04:19:39 · answer #8 · answered by rand a 5 · 0⤊ 0⤋
Both. And I always felt bad when I didn't speak up.
2006-10-15 04:18:21 · answer #9 · answered by Isis 7 · 1⤊ 0⤋
I think we all have. I try to be polite through it sometimes, it does not work.
2006-10-15 04:19:36 · answer #10 · answered by Anonymous · 1⤊ 0⤋