I have a problem with a seller on eBay UK, but trying to speak to someone at eBay is next to impossible, as they don't list any phone numbers.
Instead you are directed to their laborious email maze. Firstly, you have to choose a category (topic) and sub-category (sub-topic). (If your problem is not covered by a category, tough!)
eBay then emails you back a standard list of FAQs, telling you to re-send your query if it's not covered (and if you can't find a suitable category, it's a pretty safe bet it's not in the FAQs).
Having done that, they then send you some vague, waffly 'answer' that neither answers the question nor even gives you an email address - let alone a phone number - just in case you might want to ask for more info.
Instead they tell you sternly not to send any more emails to that particular email address - and redirect you back to your starting point, i.e. the category-subcategory maze...
*sigh*
I simply want to speak to someone at eBay. Is there a number?
2006-10-14 22:53:15 · 9 answers · asked by alanwoollcombe 3 in Computers & Internet ➔ Internet
0208 6053000 however, you get a very nice receptionist who has no extensions to put you through to.
Better to try this instead: http://forums.ebay.co.uk/forum.jspa?forumID=7
2006-10-19 04:23:02 · answer #1 · answered by Amanda K 7 · 1⤊ 0⤋
1
2017-01-18 13:13:00 · answer #2 · answered by Eronita 4 · 0⤊ 0⤋
I had an issue with ebay/pay pal, like you say its a maze, in the end all i got was a load of waffle, and no reply,
turned out my worries where unfounded
but i consider my self lucky, makes you wonder if its worth buying anything from there
2006-10-14 23:51:00 · answer #3 · answered by Anonymous · 0⤊ 0⤋
ive seen programme on tv before about problems people have to get hold of ebay over phone or to speak to an actual person. basically they dont opperate like that.
im afriad your only option is the way you are doing it. have you tried emailing the seller to sort out whatever problem it is. many sellers are extreemly helpful when it comes to problems.
good luck it is a pain but you will get there in the end.
2006-10-14 23:02:29 · answer #4 · answered by alrightyyy_then 3 · 0⤊ 0⤋
lol you will be lucky!
Somewhere in the "maze" is live help - live online help- I know its there, but I have never found it. Try the answer boards on ebay someone there may help.
2006-10-14 22:56:32 · answer #5 · answered by Anonymous · 0⤊ 0⤋
http://pages.ebay.co.uk/aboutebay/contact.html
Here the contact details but no phone number.
2006-10-14 22:57:27 · answer #6 · answered by dragho89 2 · 0⤊ 0⤋
0208 6053000
2006-10-15 00:08:41 · answer #7 · answered by Anonymous · 1⤊ 0⤋
Hello,
The number I have is. 0800 3586551.
I hope this Tel. no. is still current.
Regards Colin.
2014-01-31 06:08:00 · answer #8 · answered by COLIN B 1 · 0⤊ 0⤋
no, there isnt
2006-10-14 22:55:45 · answer #9 · answered by Mrs Chicagosgirl!! 5 · 0⤊ 0⤋