just need to know the best way to get rid of it. I have AVG but it wont touch it can you help?
2006-10-14 18:39:04 · 7 answers · asked by bettsybl 1 in Computers & Internet ➔ Security
go to this link below get a scan and eliminate all ur viruses
http://safety.live.com/site/en-us/default.htm?s_cid=sah
2006-10-14 18:45:36 · answer #1 · answered by RDRAM 3 · 0⤊ 0⤋
I got a balloon message at the bottom right hand corner of my screen a few weeks ago, telling me that I had some type of worm and a Trojan Virus. I have Norton Spyware so I contacted them, and they told me that these are very difficult to kill. They said that I had to have something additional on my computer to get rid of them. It ended up paying them $70.00 to get them off my computer.
I am sure some would say I was a sucker, but I don't know much about computers and whatever they did took care of it. Also, I am protected from now on (or at least for the next year) against these types of viruses. I don't know if they are monitoring my computer from where they are or I call them with any more virus problems, but I can tell you that since I did that I have gotten numerous e-mails and phone calls from them checking up on me. I thought that was pretty good customer service.
2006-10-14 18:45:40 · answer #2 · answered by LittleMermaid 5 · 0⤊ 1⤋
Wow, from what I found this is a cocktail of more of more than one bug!
AVG isn't really the AntiVirus that I'd recommend, I'm sorry. You'd do better to download and install Avast AntiVirus and remove AVG.
You can get Avast [free of cost home users license] from http://www.avast.com
To remove this, you could try SpyBot S&D which you can download from http://www.spybot.info/en/index.html
Hope this helps.
Cheers
2006-10-14 18:51:45 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Perform a free online scan and/or install a good antivirus program. Here you have some choices:
http://askcomputerexpert.ws43.com/download.html
And don't forget to keep you antivirus program updated!
2006-10-14 20:08:03 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Try an on-line virus scan:
http://www.bitdefender.com/scan8/ie.html
http://housecall.trendmicro.com/
Or even download Microsoft LiveOne Care free trial for three months
http://www.windowsonecare.com/
2006-10-14 18:46:30 · answer #5 · answered by mystic_golfer 3 · 1⤊ 0⤋
Go to "www.pandachallenge.com" and run a free virus scan. It will eliminate it for free.
2006-10-14 18:40:54 · answer #6 · answered by dawnsdad 6 · 0⤊ 0⤋
Go here and read my answer for this infection.
http://answers.yahoo.com/question/index;_ylt=AmogVmE3ihaMyZ5RuhR3yMbsy6IX?qid=20061013181754AAzIihz
2006-10-14 20:10:55 · answer #7 · answered by Anonymous · 0⤊ 0⤋