I have been a temp in a government agency for 3 years and they have just now be given the thumbs up to advertise the make the job permanent. Being government they aren't alow to offer me the jone - I must apply like anyone else!
I use customer service skills every day, but can't think of a specific example that will REALLY stand out and support my claim. Can anyone help?
2006-10-14 17:54:49 · 7 answers · asked by aimee.freind 1 in Business & Finance ➔ Careers & Employment
Her may be some ideas.
Extensive customer service experience. Routinely Interacts with customer via telephone and face-to-face. Ability to communicate effectively with disastified customers resulting in positive dispositions. Always interacts with customers at the utmost professional level.
2006-10-14 18:01:31 · answer #1 · answered by Speaking_Up 5 · 0⤊ 0⤋
Selection Criteria Examples Customer Service
2016-11-09 23:47:12 · answer #2 · answered by ? 4 · 0⤊ 0⤋
Key Selection Criteria Answers Examples
2016-12-28 07:41:23 · answer #3 · answered by Anonymous · 0⤊ 0⤋
For the best answers, search on this site https://shorturl.im/axjKU
I am 19 too, but I think if your lack of social skill is affecting you that much, see a counsellor or therapist about it. ie. DO SOMETHING ABOUT IT. you are right. good communication and interpersonal skills are integral to many jobs, and relationships. we all need a certain social interaction to keep balance. just becuase you have been that way all your life doesn't mean you still can't change. it is part of use to always keep changing and evolving as humans. the only thing that prohibits this is your mind. if you think yo ucan't change, then that very first step thats required for change (mental willingness) will be working again'st you if you are negative. maybe thats why you haven't changed till now. even if you gain the social skills, you will still probably prefer socializing in small groups, or one on one thats okay i am like that. there is nothing wrong with being introverted. introverts can have good social skill too. i was mostly scared because of fear of judgement. on what others would think. but you can address these "fears" that are holding you back with a counsellor. if it's other things, well you're 19 so theres probably a whole lot of thing to go through, that you can't go through online. i know i'm not answering yoour question, but i really think you're holding yourself back from pursuing things you REALLY want to do, (pretend social skills are NOT a problem for one minute) - what do you really want? a 2nd preference job cuz you can't be bothered with overcoming some obstacles? i believe you should strive to improve your weaknesses because if you don't, they will only rule you. and how will it make the depressed periods become better? they would only become worse. you'd only be reinforcing any insecurity that make you "not have good communication or customer service skill." so please do reconsider whether you want to do something actively about it or not. you are only 19 and have your whole life ahead of you! go for your goals! don't let yourself get older and realize...hey, i coulda changed if i wanted..i was still young. we all have our own obstacles in life. other people may not have your problem but they have other problems they must work on to improve. we all have to work on SOMETHING.
2016-04-09 00:52:24 · answer #4 · answered by Anonymous · 0⤊ 0⤋
This Site Might Help You.
RE:
Customer service skills - example needed for my response to a job selection criteria. Please Help!?
I have been a temp in a government agency for 3 years and they have just now be given the thumbs up to advertise the make the job permanent. Being government they aren't alow to offer me the jone - I must apply like anyone else!
I use customer service skills every day, but can't think of...
2015-08-18 22:01:25 · answer #5 · answered by Carlene 1 · 0⤊ 0⤋
Think of how you handle a person each time you deal with them. Put yourself in the scenario. If the person has a complaint, what do you do? You listen to them, right? You assure them you will fix the problem, and try to de-escalate the issue before it has to go to a supervisor or someone like that. If a person asks a question, what do you do then? One thing that is important in customer service is to make the person with the problem feel like you are competent and on their side.
2006-10-14 18:05:41 · answer #6 · answered by tsopolly 6 · 0⤊ 0⤋
I work in retail, so I've had the same problem before. The best thing I can suggest is showing an example of going out of your way to please the customer. In my case it would be something like starting a fitting room for a customer who is carrying around a lot of clothes to try on, calling another store to see if they have what she wants in another size, informing her of deals and rebates, calling her by her name (when you get paid with a credit card, etc...) .... hope it helps!
2006-10-14 17:58:51 · answer #7 · answered by Ana L 2 · 0⤊ 0⤋
What kind of customer service do you do daily? Have you dealt with an "angry" customer? If so, how? What about someone that knew they were supposed to be there but, not what to do after that....Have you helped anyone fill out any paperwork or find help for someone even when you "didn't have to?" (Going above and beyond your job description.) I dunno, just some thoughts.....GOOD LUCK to you!
2006-10-14 18:02:48 · answer #8 · answered by emeraldliliy 2 · 0⤊ 0⤋
If you have worked in goverment for three years you obviously "deal with a varity of diverse people on a one to one basis"
2006-10-14 17:58:11 · answer #9 · answered by Anonymous · 0⤊ 0⤋