I don't know what happened but all of a sudden my dvr stopped rewinding,pausing and everything. None of my dvr controls work. Sometimes it freezes and nothing works till i reset it. I can't even change the channels. I see it entering the channel number but it stays on the current channel. Even after I reset the receiver it still does not make the dvr work. I just got it last month. I can't even play some of my recorded movies. Does it start going haywire when you use almost all the hours up or something? Can someone help please.
2006-10-13 15:52:33 · 5 answers · asked by Ebony 2 in Consumer Electronics ➔ TiVO & DVRs
It's an R15 from Directv. I googled and those seem to suck. It is acting nuts. Is it because I am almost out of space or something?
2006-10-14 03:54:25 · update #1
I have tried everything. I dread calling directv and them trying everything I already tried Then having to go through the same tedious process just to appease them. Then they will say sorry ma'am I don't know. This seems to be a bad software problem, maybe when it gets almost full. Does anyone know if there is a choice between dvr's or do I have to just settle for the R15?
2006-10-14 09:31:02 · update #2
OK well you want to know what their solution was? To go through a process that deleted everything off my harddrive. That is so f'd up that is not a solution. So if this happens again i just delete everything agian? Seems like they have a bug where when your hardrive is almost full nothing will work right. Blah oh well. Thanks to everyone tho tried to help.
2006-10-14 09:59:43 · update #3
If the DVR is supplied by your cable TV company, you can take it back to a local office and swap it for another one.
Also check to make sure that you're providing the recommended space/clearance around the DVD so that it doesn't overheat. I had to exchange my first DVR with Comcast because of this.
2006-10-14 03:32:59 · answer #1 · answered by Chuckie 7 · 2⤊ 0⤋
If it's a garbage Motorola box then the problem is in it's software. I've had better luck with the DCT3416, but it's still a piece of garbage too.
2006-10-14 04:49:24 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I would love to help but the most important info for even starting to explore an answer is left out....That being the Make, Model # and even serial if you can locate.
2006-10-13 22:58:21 · answer #3 · answered by â?¢Ã¨Lk´¯`·.¸¸.·â?¢Â» 2 · 0⤊ 0⤋
Did you try unplugging it for 10 minutes and then plugging it back in?
2006-10-14 15:29:12 · answer #4 · answered by mimalmo 3 · 0⤊ 0⤋
Call your cable company. They will send someone.
2006-10-13 23:53:22 · answer #5 · answered by dougp3102000 2 · 0⤊ 0⤋