At a lot of companies now, before you can speak to a person you have to answer questions from a computer!!! How irritating is that!!?? What has happened to customer service?
2006-10-13 13:17:24 · 11 answers · asked by Anonymous in Society & Culture ➔ Other - Society & Culture
ABSOLUTELY!!!
A friend emailed me a cheat sheet for getting around that. I need to find it.
2006-10-13 13:19:41 · answer #1 · answered by tina m 6 · 0⤊ 0⤋
Yes, of course it sucks. Imagine the operator had to come on and personally place a call for you every time, just a few decades ago!
2006-10-13 20:19:38 · answer #2 · answered by soulsearcher 5 · 0⤊ 0⤋
Yes it does..20/20 is airing a special about that tonight.
2006-10-13 20:23:03 · answer #3 · answered by John G 5 · 0⤊ 0⤋
ABSOLUTELY!!!!!!!!!!!!!!!!
It was supposed to save time, but it takes 10 times longer and its so frustrating AARRGGGGG!!!!! the only thing worse is a person who barely speaks English, who doesn't understand a word you are saying and who the hell knows what they are saying.
2006-10-13 20:42:03 · answer #4 · answered by Belladonna 4 · 0⤊ 0⤋
It's very annoying sometimes. Try dialing around them by using the list on gethuman.
2006-10-13 20:19:04 · answer #5 · answered by gadalian 3 · 0⤊ 0⤋
Today I called to complain about a bus, and I was on hold for
a half hour TWO DIFFERENT TIMES> screw them.
2006-10-13 20:27:43 · answer #6 · answered by judy f 3 · 0⤊ 0⤋
HELL YEA...I feel ya sista I hate even more when i call 911 and i get the computer...puts me on hold...damm it
2006-10-13 20:18:45 · answer #7 · answered by geo9art 2 · 0⤊ 0⤋
if you hit zero to the answers they want then it will put you over to a person. you have to hit zero up until they put you over.
2006-10-13 20:20:35 · answer #8 · answered by mouse3801 4 · 0⤊ 0⤋
very much
thats why I hit 0.
2006-10-13 20:18:28 · answer #9 · answered by Anonymous · 0⤊ 0⤋
yes especially when they play elevator music
2006-10-13 20:18:22 · answer #10 · answered by Anonymous · 0⤊ 0⤋