Please answer these questions as i havent got a clue. Its for job in clothes store. 10 points for best answer.
1) How would you personally provide great service to our customers?
2) What factors influence store sales?
2006-10-13 08:11:14 · 15 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment
1. Listen attentively to what they want and help them find it. Help them resolve any conflicts they have with our store.
2. Several factors:
- quality of merchandise
- customer service
- cleanliness and appearance of store
- fair prices
- location of store
2006-10-13 08:15:10 · answer #1 · answered by a_blue_grey_mist 7 · 1⤊ 0⤋
I'm a Mystery shopper, this is what I look for on a Mystery shop, your question one.
Make good eye contact with the customer, and greet them with a warm smile, if you are already serving an other customer, still make eye contact, and tell the customer you will be them as soon as possible. When serving a customer keep up the eye contact, and listen to what the customer says, try never to leave a Customer once you have started serving them, if you do have to leave them for any reason, explain why and say sorry.
Question 2,
Friendly and diligent staff. Ambiance, make the customer feel welcome and wanted (see above!). A tidy store and work place. RESPECT FOR YOUR CUSTOMER they are the life blood of the store, no customers no store!
I hope this helps you out.
2006-10-13 08:25:04 · answer #2 · answered by Gazpode55 4 · 0⤊ 0⤋
1) I think the key to good customer service is listening to what the customer wants. Give them a moment to tell you what they are looking for, and then direct them to something appropriate. In order to do that, it is important to keep up with whats new in the store, whats selling well, and what sizes and colors are available for various styles.
2. Customer service is always important. People won't shop where the employees aren't friendly or helpful. Trends are important, but I think that maintaining a friendly and helpful image has a greater effect on sales.
Try those, its about the kind of BS answer I'd want to hear if I were hiring. :)
2006-10-13 08:18:43 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You Can Say That Your Currently Employed And Need To Give Notice That Shouldnt Be A Problem. Employers Have Taken Me On Knowing I Had A Job While Applying For A New One.
2016-03-28 07:52:05 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Well I would say for #1- I will make sure the customer always comes first and their needs are met...something to that effect.
#2- A lot of things influence sales...are the sales associates friendly and helpful? Are items easy to get to? Are clothes trendy and modern?
That is all I can think of. Hope it helps. Hope ya get the job:)
2006-10-13 08:16:59 · answer #5 · answered by Am 2 · 0⤊ 0⤋
1)
I am a friendly polite person with a great sense of humor and style. I am very open, attentive and enjoy helping people.
These qualities, would be my personal key factors to providing great service to our customers.
2)
Quality of merchandise
Cost
Service
2006-10-13 08:22:53 · answer #6 · answered by Pop S 2 · 0⤊ 0⤋
Okay, these are easy, dude!
1) Tell them that you are friendly, you have a good personality, and you get along with people, and that would help you to sell items to the customers.
2) I would personally say this is up to you.. but..
Race/culture of the customers.
Location of the store.
Cleanness of the store.
and Friendliness toward the customers.
And that there is what is going to put you over the top!
2006-10-13 08:15:57 · answer #7 · answered by Jason The Great 6 · 0⤊ 1⤋
1 - attentive to their needs, knowledge of the brands the store carries to better assist the customer, learn the stores policies and procedures, keep an eye on the merchandise to insure it is kept neat and in the proper location for the customer.
2 - Neat and tidy store, product knowledge, an attentive store employee, eagerness to assist the shopper
2006-10-13 08:21:27 · answer #8 · answered by kna0831 3 · 0⤊ 0⤋
1. By assessing the needs of the client, finding out their likes and interests, and being a good listener. Once i am able to find out about the client, i will work with them to locate what they want and give appropriate feedback to guide them to their choice.
2. Atmosphere. If a Client feels comfortable in our store he will stay longer and purchase more items. He will also recommend us to his friends and we will gain revenue through referrals
2006-10-13 08:16:11 · answer #9 · answered by Anonymous · 1⤊ 0⤋
1. positive attitude and willingness to always help a customer.
2. Salespersons knowledge of product and willingness to want and sell the products.
2006-10-13 08:13:02 · answer #10 · answered by crystald 4 · 0⤊ 0⤋