trojan back door threat to my system?

Question

iam using avg7 free antivirus edition in my system . recently my
system is infected with

TROJANHORSE BACKDOOR.GENERIC3. QTN. status- infected embedded object

TROJANHORSE BACKDOOR.GENERIC3. QTN. status- infected ,archive

it is in the object E:\SYSTEM VOLUME INFORMATION\ _restore{ 635CD-42A- D7C

my avg antivirus cant healed this virus saying that selected object
is located inside the archive and cannot be deleted

i also used norton antivirus 2005 software . but it says there is no virus threat

also adaware & spybot search & destroy which iinstalled previously had vanished.

three files namely recycled,system volume information ,thumb present suddenly in all my drives.i also cant remove avg antivirus after removing in add/remove prog .how to remove this

i run all these antivirus & anti spyware in safe mode . but
it remains same. i need u tell how to -overcome

pls guide to fix these problems

i hope u will help me

Answer 1

Looks like you could use some help. Youve already trying some of the basic stuff so lets skip right to the more advanced steps.

1. Since you've got a trojan you need a trojan remover right? Go to www.ewido.net and install ewido. Update it and boot up into safe mode. Scan and see what happens.

2. If ewido didnt work, go to http://housecall.trendmicro.com and run their online scanner. You could also go to www.mcafee.com , www.bitdefender.com, and www.kaspersky.com and find their online scanner for removal.

3. If this does not work, get onto another computer and burn adaware's and spybots installers onto a cd and try to install it. If it doesnt work , you can either

A. Spend about $100 and get a professional at best buys geek squad to help or you could just reformat your computer which means wiping everything on your computer and making it like it was when you bought it. You will have to install all your programs though.

Good Luck!

Answer 2

maybe i can't help you, but leaving the trojan in the vault,of AVG..and will stop it from doing anymore harm.. sometimes you can't delete a trojan because its on a file you need 2 run your comp.. but i trust AVG.. i haven't had a hacker get in yet.. now with Norton and Mcafee, i had hackers more times then i can count.. and as you found out, Norton isn't doing what its suppose 2 do 4 you.. and Norton, is hard on your comp.. i don't know why you are finding it difficult 2 remove AVG.. it should be easy 2 do that.. bummer eh

Answer 3

Why don't you do a system restore or system application recovery,When windows starts up hit f10 a few times and it will restore your PC back to the way it was the day you bought it. You will loose yahoo,msn anything you downloaded but you can reinstall it all,If you need more help click my name and send me a mess at yahoo

Answer 4

homosexual activiry is a sin.. at least you use a trojan!